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Technology Consultant
South Pasadena, CA

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Intelliswift - An LTTS Company

IT Functional Analyst with FSM and IFS experience

Job Description

IT Functional Analyst with FSM and IFS experience at Intelliswift - An LTTS Company IT Functional Analyst with FSM and IFS experience at Intelliswift - An LTTS Company in South Pasadena, California Posted in about 6 hours ago.

Type:

full-time

Job Title:

IT Functional Analyst with FSM and IFS experience

Duration:

6 months

Contract-to-Hire Location:

Pasadena, CA- 4 days week onsite We're seeking a Senior Functional Analyst with strong experience in Field Service Management (FSM) solutions to join a fast-growing, service-oriented business. This person will help advance enterprise FSM environment, currently based on IFS Field Service Management, while supporting future platform evaluation and configuration efforts.

Need:

Solid FSM domain expertise - whether from SAP, Oracle, JD Edwards, or another comparable system.

Overview :

This is a Business Systems Analyst-type functional role with hands-on configuration responsibilities. The ideal candidate excels at translating business needs into functional solutions and enjoys collaborating across business and technical teams.

Core Responsibilities:
  • Gather and translate business requirements into functional and system designs.
  • Develop functional and design documentation.
  • Configure FSM system components (IFS training provided).
  • Support data mapping and integrations, primarily via Boomi.
  • Execute system enhancements and light break/fix work (minimal production support).
  • Partner with field teams and key business stakeholders.
  • Participate in future FSM system selection and evaluation (planned within ~2 years). Key Qualifications
Required:

Strong Field Service Management domain experience.

    Functional Expertise:

    Analytical thinking, detailed documentation, system configuration.

      Technical Exposure:

      Integrations and data mapping experience.

        Soft Skills:

        Exceptional communication and stakeholder collaboration.

          Mindset:

          Curiosity, adaptability, and eagerness to learn new enterprise systems.

          Nice-to-Have:
          • Experience with Boomi integrations.
          • Knowledge of mobile field technician workflows.
          • Interest or exposure to AI and automation in service operations (future roadmap).

          Business Context You'll help optimize systems that support: Technician dispatch and mobile workflow. Customer service and issue management. Integration between field operations and enterprise data.