Find & Apply For Passenger Service Supervisor Jobs in Bangor, Maine

EDUCATION AND EXPERIENCE

High School diploma or equivalent. Previous airport and/or customer service experience preferred. Must be 18 years of age or older. Must have a reliable telephone and transportation number.

JOB SPECIFICATIONS

Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. Ensure implementation of the Safety Management System (SMS) Implement safety plan for station Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary Perform all duties of subordinate employees when necessary. Actively participate in the Safety Management System (SMS) Train/retrain all personnel in airline procedures, safety procedures, and company policies. Maintain good employee relations. Handle employee problems in an efficient and effective manner. Client Relations - Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. Adhere to company policies and procedures and participate in achievement of company objectives. Monitor employee activity and makes adjustments as needed. Handle Off Schedule Operations when Manager is not available. Perform other duties as requested.

REQUIREMENTS

Motivated leaders who are willing to roll-up their sleeves and work alongside the employees 1 year or more of Supervisory experience preferred. Operations or Airline experience preferred. Excellent communication skills Strong computer skills; Word, Excel, data entry skills Flexibility, multitasking and experience working in a changing environment

Behaviors Required Team Player:

Works well as a member of a group

Leader:

Inspires teammates to follow them

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.