Business Analyst

job summary: Partner with the Client Delivery Portfolio Manager and Healthcare Program Managers to understand the goals and the work for each milestone Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects Perform complex data analysis and reporting for effective client decisions Proactively identify problems with business requirements and recommend modifications to the functional solution which may impact the system design Defines test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities through test case set-up, data mining, data mocking, and test execution Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements Collaborates on the development, execution, and transition of interim needs Performs root cause analysis when issues arise before and after code migrations Performs data/client validations and remediations for Annual Enrollment and Ongoing Projects Crafts training and reference materials for participant services Participates in Procedure Improvement Initiatives Assist with training, mentoring, and coaching new associates Performs Quality Assurance Validation checks on Annual Enrollment and Ongoing Project work location: Merrimack, New Hampshire job type: Contract salary: $42 - 43 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Bachelor's degree or equivalent years of industry experience 5-7 years of Business Analysis experience required At least 5 years of direct experience within Health & Welfare Annual Enrollment 5-7 years of benefits administration, outsourcing administration (H&W) or similar experience Customer obsessed; demonstrates the ability to balance customer service and sound business judgment qualifications: Strong organizational, time management, facilitation, and prioritization skills The ability to critically analyze complex business requirements/product issues Proven understanding of Client's end-to-end business process life cycle, data process flows, and plan level provisions is desired In-depth understanding of core product mechanics, record keeping systems and regulatory environment Strong critical thinking skills Strong technical skills and an ability to apply them in an analytical process Demonstrates strong communication skills (written and verbal) Ability to develop, follow, and execute documented procedures Experience in Agile preferred, but not required Advanced skills in Microsoft Office applications

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.