Business Development Manager

Business Development Manager 2.8 2.8 out of 5 stars 2200 West Sunnyside Road, Idaho Falls, ID 83402 $12

• $14 an hour
• Full-time BMW of Idaho Falls 13 reviews $12
• $14 an hour
• Full-time Job Overview BMW of Idaho Falls is seeking a motivated and customer-focused Business Development Center (BDC) Agent to join our dynamic team.

As a BDC Agent, you will play a key role in driving sales and enhancing customer satisfaction by managing leads, scheduling appointments, and providing exceptional service to our clients. If you thrive in a fast-paced environment and have a passion for automotive excellence, we want to hear from you! Responsibilities Handle inbound and outbound calls, emails, and texts to engage with prospective and existing customers. Schedule sales and service appointments, ensuring a seamless customer experience. Follow up on leads generated through online inquiries, marketing campaigns, and referrals. Build and maintain strong relationships with customers to foster loyalty and repeat business. Collaborate with the sales and service teams to ensure smooth handoffs and follow-through. Maintain accurate records of customer interactions in the dealership's CRM system. Stay informed about BMW products, features, and promotions to provide accurate information to customers. Meet or exceed performance goals for lead response time, appointment setting, and customer satisfaction. Requirements Excellent communication and interpersonal skills, both verbal and written. Strong organizational skills with the ability to multitask and prioritize effectively. Customer service or sales experience preferred, ideally in an automotive or retail environment. Comfortable using CRM software, email platforms, and other technology tools. Positive attitude, self-motivated, and a team player. Ability to work flexible hours, including evenings and weekends. High school diploma or equivalent; additional education or certifications in sales/customer service a plus. Valid driver's license with a clean driving record.

Job Type:

Full-time Projected Total Compensation:

$12.00

• $14.

00 per hour Expected hours: 40 per week

Work Location:

In person