Business Office Assistant (MA)

Business Office Assistant (MA)

Department:

Homedica

Location:

, LA Homedica House Calls is seeking a Full-time Business Office Assistant! Why Join Us? At Homedica, we invest in our people through an Employee Stock Ownership Plan (ESOP) — a unique benefit that makes you a true employee-owner. As part of our team, you'll receive company stock at no cost to you, with benefits that include: Building long-term wealth for your future Enjoying a retirement benefit you don't pay for Sharing directly in the success you help create every day

QUALIFICATIONS

Certified Medical Assistant High school diploma or equivalent required; associate degree or coursework in healthcare administration or a related field preferred Previous experience in healthcare, administrative, customer service, or call center setting is a plus, but not required Strong organizational skills with the ability to manage multiple tasks and prioritize effectively Excellent communication skills, both verbal and written, with a professional and friendly demeanor Comfortable using computers, email, and basic software systems (EHR/EMR experience is a plus but not required) Ability to handle sensitive information with confidentiality and professionalism Strong attention to detail and accuracy when tracking and entering information Ability to work independently while also collaborating with a team Willingness to learn new processes and adapt in a fast-paced environment

KEY RESPONSIBILITIES

Triage incoming intake calls and route them to the appropriate coordinator based on location, providing basic status updates and ensuring a smooth handoff Review and process incoming faxes daily, distributing referrals and documentation to the appropriate assigned staff in a timely manner Assist with scheduling new patient admissions, including coordinating availability and confirming appointment details Support rescheduling efforts for patients who missed their initial admission visit, including coordinating and confirming follow-up attempts Maintain and update the daily log, including tracking admissions and coordinating with nurse practitioners on visit confirmations or rescheduling Send welcome emails to new patients, including all necessary forms and resources Verify that referrals from multiple sources are accurately received, documented, and entered into the tracking log Perform other coordination and support duties as assigned to meet operational needs

Full-Time Benefits:

Employee Stock Ownership Plan (ESOP) - company-paid ownership benefit Competitive pay with increased earning potential Health, dental, vision & life insurance Short-term & long-term disability coverage 401(k) retirement plan Generous paid time off (PTO) Cell phone allowance Mileage reimbursement (adjusted for fuel price changes) Career advancement opportunities Make a difference in the lives of others — and your own — with Homedica House Calls. Apply today!