Business Office Manager

Join a high-impact, fast-paced business office where every solved denial, clean claim, and reduced AR day directly supports resident care. If you thrive on complex payer puzzles and want tangible wins, this challenging yet rewarding role is for you!

Position Summary:

The Business Office Manager leads all billing, reimbursement, and collections functions to optimize cash flow and ensure timely, accurate payment for services. This role oversees resident accounts, payer billing (Medicare, Medicaid, Managed Care, Private/Secondary), denials management, and month-end revenue processes while ensuring compliance with federal, state, and payer regulations.

Key Responsibilities:

Oversee end-to-end billing cycles: census/revenue capture, claims submission, payment posting, refunds, and AR reconciliation Manage Medicare/Medicaid, Managed Care, and private pay billing; resolve denials, underpayments, and AR backlogs Lead collections activities, establish aging targets, and drive AR days reduction Maintain payer credentialing, contracts, and authorization processes Partner with Admissions on financial verifications, payer source, and patient responsibility estimates Ensure compliance with CMS, state Medicaid guidelines, and facility policies; maintain audit-ready documentation Collaborate with clinical and therapy teams to validate documentation supports billing

Qualifications:

1 year of CCRC/long term care experience preferred Willing to train the right applicant!

Benefits:

Competitive pay Medical, dental, vision, and life insurance Paid time off and holidays 401(k) with match Professional development and growth opportunities

Work Environment:

Onsite role within our facility business office, potential for hybrid opportunity. How to

Apply:

Submit your resume through indeed, apply on site, or contact Tiffany directly. Ready to hear more? Contact Tiffany, at 816-699-9777 by text, or email at tiffanymeinershagen@johnknoxvillageeast.com!

Equal Opportunity Employer:

John Knox Village East is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Business Office Manager 2.7 2.7 out of 5 stars 1201 West 19th Street, Higginsville, MO 64037 Full-time John Knox Village East & Meyer Care Center 9 reviews Full-time Join a high-impact, fast-paced business office where every solved denial, clean claim, and reduced AR day directly supports resident care. If you thrive on complex payer puzzles and want tangible wins, this challenging yet rewarding role is for you!

Position Summary:

The Business Office Manager leads all billing, reimbursement, and collections functions to optimize cash flow and ensure timely, accurate payment for services. This role oversees resident accounts, payer billing (Medicare, Medicaid, Managed Care, Private/Secondary), denials management, and month-end revenue processes while ensuring compliance with federal, state, and payer regulations.

Key Responsibilities:

Oversee end-to-end billing cycles: census/revenue capture, claims submission, payment posting, refunds, and AR reconciliation Manage Medicare/Medicaid, Managed Care, and private pay billing; resolve denials, underpayments, and AR backlogs Lead collections activities, establish aging targets, and drive AR days reduction Maintain payer credentialing, contracts, and authorization processes Partner with Admissions on financial verifications, payer source, and patient responsibility estimates Ensure compliance with CMS, state Medicaid guidelines, and facility policies; maintain audit-ready documentation Collaborate with clinical and therapy teams to validate documentation supports billing

Qualifications:

1 year of CCRC/long term care experience preferred Willing to train the right applicant!

Benefits:

Competitive pay Medical, dental, vision, and life insurance Paid time off and holidays 401(k) with match Professional development and growth opportunities

Work Environment:

Onsite role within our facility business office, potential for hybrid opportunity. How to

Apply:

Submit your resume through indeed, apply on site, or contact Tiffany directly. Ready to hear more? Contact Tiffany, at 816-699-9777 by text, or email at tiffanymeinershagen@johnknoxvillageeast.com!

Equal Opportunity Employer:

John Knox Village East is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.