Senior Change Management & Communications Consultant | Tempe Junction, AZ, USA
Job
MUFG Bank, Ltd.
Tempe, AZ (In Person)
$88,000 Salary, Full-Time
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Job Description
Senior Change Management & Communications Consultant {"description": " Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. We are seeking a Senior Change Management & Communications Consultant to design and deliver integrated change and communication strategies that enable successful adoption of organizational initiatives. This role emphasizes both change execution and clear, compelling communication to help leaders, teams, and employees understand, engage with, and sustain change. This position does not require industry-specific expertise. We are looking for a seasoned change practitioner who brings strong communication acumen, stakeholder insight, and the ability to translate strategy into practical, people-centered execution. Key Responsibilities
- Design and execute end-to-end change management strategies aligned to program objectives
- Develop adoption, reinforcement, and sustainability strategies to support long-term outcomes
- Partner with program leaders and sponsors to anticipate resistance and proactively manage risks
- Craft clear, audience-tailored messaging for executives, managers, and frontline stakeholders
- Create and oversee delivery of communication assets (e.g., presentations, emails, talking points, FAQs, intranet or digital content)
- Ensure messaging consistency across initiatives while adapting tone and content to different audiences
- Translate complex initiatives into clear narratives that explain the \"why,\" \"what,\" and \"what's changing\"
- Coach leaders and people managers on effective change and communication behaviors
- Act as a trusted advisor to leaders navigating ambiguity and transformation Required Qualifications
- Hands-on experience delivering change and communication activities for complex initiatives
- Strong grounding in change management methodologies and principles (e.g., ADKAR, Kotter, Prosci, or similar)
- Excellent written and verbal communication skills, with demonstrated ability to tailor messaging to different audiences
- Proven stakeholder management, facilitation, and influencing capabilities
- Ability to work independently while managing multiple priorities in fast-paced environments Preferred Qualifications
- 7+ years of experience leading change management and communication efforts across programs or organizations
- Consulting or professional services experience
- Experience influencing senior leaders and working with executive sponsors
- Exposure to large-scale transformations (technology, process, operating model, or cultural change)
- Strong judgment in balancing structure with flexibility based on context What We Look For
- Strong change practitioner with a communications-forward mindset
- Ability to simplify complexity and tell clear, compelling change stories
- High emotional intelligence and adaptability
- Pragmatic, delivery-oriented approach with attention to people impact
- Passion for enabling successful adoption through thoughtful change and communication The typical base pay range for this role is between $70K - $106K depending on job-related knowledge, skills, experience, and location.
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