Communication and Change Management Consultant With a career as a Mercer human capital consultant, you will help companies of all sizes and industries solve their greatest challenges by designing and implementing workforce strategies that drive growth. We help organizations create an employee experience that makes the right talent want to join, stay, and deliver their best performance. Mercer is seeking candidates for the following hybrid Communication and Change Management Consultant position based in Chicago. In this role, you will develop and implement communication and change strategies that support open enrollment, benefits and compensation initiatives, policy and process changes, system implementations, and other organizational transformations. We will count on you to: Assist in designing and developing communication and change management strategies that deliver effective and engaging employee communications across multiple industries and support awareness, understanding, and adoption of change. Develop communication plans for open enrollment and other client initiatives, including benefits, compensation, policy updates, process changes, technology implementations, and organizational transitions. Conduct audience analysis, stakeholder mapping, and change impact assessments to inform messaging, channel strategy, timing, and delivery. Thrive and be motivated by an environment that embraces AI and technology-enabled tools. Conduct editorial reviews of communications and manage content, coordinating reviews with compliance, technical, editorial, client, and vendor stakeholders, and incorporating necessary edits. Perform project management duties, including developing and maintaining project plans, overseeing budgets, coordinating team activities, participating in and facilitating client meetings, managing printers, and other associated tasks. Partner with clients to identify risks, dependencies, gaps, and barriers to adoption in executing communication and change work plans. Support measurement of communication effectiveness and change adoption, including gathering feedback, tracking progress, and recommending improvements. Interact independently with clients regularly, answering questions and providing requested materials. Coordinate across workstreams to identify dependencies, gaps, and risks in executing communication strategies and work plans. Leverage and guide resources such as writers, graphic designers, and analysts to accomplish work and meet performance standards.

What you need to have:

Bachelors degree in English, business, communication, journalism, human resources, or a related field. Minimum of 7 years extensive experience in corporate communications and/or change management, including HR, compensation, benefits, retirement, policies, and organizational change; or 5+ years of HR/communication consulting experience in a professional services firm. Exceptional written and oral communication skills, including public speaking, advanced editing, proofreading, composition, and proven technical and persuasive writing abilities. Strong attention to detail with excellent organizational and project management skills. Strong command of MS Word and PowerPoint. Ability to prioritize and manage multiple concurrent deadlines.

What makes you stand out:

Experience as a communication and change management consultant in a professional services or consulting firm is highly preferred. Experience developing communication strategies that support employee adoption of new programs, processes, policies, systems, or organizational changes. Experience supporting open enrollment communications and broader HR or enterprise change initiatives. Whats in it for you? A company with a strong brand and experience developing solutions for todays and tomorrows toughest challenges. The opportunity to contribute intellectual capital and leadership as part of THE global leader in human capital consulting. A culture of internal mobility, diversity, inclusion, and collaboration, with Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations. Flexible work opportunities for work/life balance.

Must Have:

Bachelors degree in English, business, communication, journalism, human resources, or a related field. Minimum of 7 years extensive experience in corporate communications and/or change management, including HR, compensation, benefits, retirement, policies, and organizational change; or 5+ years of HR/communication consulting experience in a professional services firm. Exceptional written and oral communication skills, including public speaking, advanced editing, proofreading, composition, and proven technical and persuasive writing abilities. Strong attention to detail with excellent organizational and project management skills. Strong command of MS Word and PowerPoint. Ability to prioritize and manage multiple concurrent deadlines. The Senior Manager - Communication Consulting role at Mercer involves developing and implementing communication strategies to support organizational change. Candidates should have a minimum of 7 years of experience in corporate communications or change management, with strong skills in stakeholder mapping and project management. A bachelor's degree in a relevant field is required. Join Mercer to contribute to impactful employee experiences and organizational transformations. List of Mercer competitor names for you to target when sourcing for compensation candidates: Pearl Meyer Semler Brossy FW Cook Meridian Compensation Partners Korn Ferry Hay Sullivan Cotter Alexander Group KPMG Compenisa Boutique Compensation Consulting Firms Culpepper and Associates Performensation Workitecture Compensation Works Empsight International