A Business Change Manager designs and implements strategies that facilitate smooth transition during organizational changes within workplaces. Responsibilities include identifying risks of change, developing training plans, monitoring progresses and implementing improvements to change plans. They may work with key stakeholders and project managers to ensure changes align with corporate strategic objectives.
Company Description At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative
Future of Health:
Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all. Job Description
GENERAL SUMMARY
As a Transformation Consultant, you'll be at the heart of driving meaningful enterprise change. Working alongside senior consultants and leaders, you'll take on high-impact projects that shape how our organization operates—from strategic planning and stakeholder engagement to process optimization and change adoption. This is more than a support role; it's your launchpad into a consulting career where you'll build expertise in Lean, Six Sigma, and Agile methodologies while making a tangible difference. If you're curious, adaptable, and eager to grow, this role offers the mentorship, exposure, and real-world experience you need to accelerate your consulting career.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Strategic Alignment & Oversight:
Champion project alignment with enterprise operating plan goals, ensuring every initiative delivers measurable value and supports long-term organizational priorities. Develop compelling business cases, proposals, and ROI models that validate outcomes and build stakeholder confidence in transformation initiatives. Identify and document critical dependencies, risks, and milestones to maintain transparency and keep leadership informed across all initiatives.
Project Leadership & Execution:
Own project planning and execution—developing timelines, tracking deliverables, and managing interdependencies to keep initiatives on schedule and on target. Conduct fact-finding and data collection activities, translating raw information into actionable insights that drive smarter decision-making Create polished, executive-ready materials and performance dashboards that tell the story of project progress and impact. Lead meeting facilitation with precision—setting clear agendas, preparing materials, and ensuring follow-through that keeps teams aligned and accountable.
Communication & Change Management:
Build strong stakeholder partnerships by fostering transparent communication and breaking down silos across functions and departments. Craft compelling change communications that inspire adoption, build buy-in, and help teams embrace new processes and ways of working. Actively participate in engagement activities that foster collaboration and reinforce an enterprise-first mindset across the organization.
Continuous Improvement & Innovation:
Apply Lean, Six Sigma, and Agile tools—including process mapping and value stream analysis—to uncover improvement opportunities and drive operational excellence Research and benchmark best practices, bringing fresh perspectives and innovative problem-solving approaches to your team. Challenge the status quo by identifying ways to simplify processes, eliminate waste, and deliver greater value to the enterprise.
Professional Growth & Capability Building:
Embrace a growth mindset—demonstrating intellectual curiosity, adaptability, and resilience as you navigate diverse, complex projects. Actively engage with mentors and coaches, leveraging their expertise to accelerate your development and build consulting acumen. Model professionalism, collaboration, and enterprise-first thinking in every interaction, setting the tone for high-performing teams. Qualifications
EDUCATION/EXPERIENCE REQUIRED
Bachelor's degree is required. A degree in nursing, healthcare administration, organizational development, human factors, a science degree, business administration, industrial or related engineering in a related field, or similar field is preferred (with quality/operations improvement emphasis). No experience required. Equivalent industry training and experience preferred. Ability to manage, simultaneous assignments with potentially conflicting priorities and deadlines. Ability to be flexible and adaptable while still meeting goals and due dates. Additional Information
CERTIFICATIONS/LICENSURES REQUIRED
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health Customer Service Policy Must practice the customer skills as provided through on-going training and in-services.
PHYSICAL DEMANDS/WORKING CONDITIONS
: Normal office environment with minimal exposure to noise, dust, or extreme temperatures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
