Essential Duties:

Leads the university's change management strategy, planning and execution for the implementation of a new ERP system. Defines project communication touch points with various university stakeholders.
Oversees the communication and training programs for the ERP program, ensuring the development, consistency, and alignment of messaging and design of all communications and training efforts associated with the project.
Reports to the ERP Project Management Office and collaborates with management, project teams, central business areas, and the university community to define the training strategy and to develop and deploy the university's training plan.
Oversees the creation and delivery of communication and training materials, webpages, announcements, flyers, brochures and other university publications, in accordance with university branding, policy and standards.
Oversees the development of training and monitors effectiveness, making course corrections as appropriate.
Monitors the effectiveness of various communication and training strategies to ensure adoption and uses insights gained to inform and adjust future approaches.
Effectively communicates with stakeholders involved with the project, including project leadership, steering committee, project teams, outside consultants, central business process owners, and university end-users.
Evaluates readiness at key milestones and recommends appropriate action to address gaps.
Provides leadership and mentorship to the change management staff.
Ensures the change management staff members have the skills necessary to support the university in a highly effective, customer-service manner.
Performs other related duties as assigned or required.
Coordinates change management activities across the other program teams and broader university stakeholders.
Program management
Complete weekly status reports, risk & issue logs.
Report on change progress, risks, adoption, and readiness to governance forums. Shift Monday - Friday, 8am - 5pm Minimum Qualifications A bachelor's degree or equivalent combination of education and experience and at least 7 years of experience from which comparable knowledge and skills can be acquired is necessary. Preferred Qualifications
Experience leading comprehensive change management programs
Experience with ERP implementations
Strong communication, executive presence and presentation skills, with the ability to independently lead and influence others across the organization strongly preferred
Experience in a higher education environment a plus
Experience managing others.
Experience in fostering a team-oriented work environment.
Demonstrated adaptability working in a fast-paced, ever-evolving and deadline driven environment while maintaining multiple priorities.
Experience working in a large, complex organization.
Ability to navigate ambiguity and adapt to organizational reactions. Experience and expertise in providing comprehensive change management functions, including communications and training, for sophisticated ERP systems, including financial management systems.
Experience with Workday HCM, financial and/or student systems.
Experience working in a higher education environment.
Professional certifications and/or memberships related to change management and organizational development.

Anticipated Hiring Range Salary Range:

$90,000.00 - $130,000.00 per year

Grade:

GGS 012

University Title:

ERP Workstream Lead Internal applicants can determine their University title by accessing the Talent Profile tile in myHR. Application Materials Resume Sponsorship Information Employment visa sponsorship is not available for this position. Community Information Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be! Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer . 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