Change Management Lead (ERP Transformation)

Change Management Lead (ERP Transformation) Prado Corp Inc - 3.8 Las Vegas, NV Job Details 1 day ago Qualifications ERP systems Change management Key Performance Indicators User acceptance testing Strategic communications Training & development Senior level Leadership Communication skills Project stakeholder communication Stakeholder relationship building Cross-functional communication Overseeing training Stakeholder management Full Job Description Role Overview The Change Management Lead will be responsible for driving enterprise-wide adoption, readiness, and behavioral transformation associated with a large-scale ERP modernization program (Finance, HCM, Procurement, and Reporting) for Prado Corp. This role ensures that the organization is prepared, enabled, and supported throughout the full lifecycle—from design through post-go-live stabilization. This is a mission-critical leadership role that directly impacts user adoption, operational continuity, and the realization of program benefits for a large project. This role aligns with the program's emphasis on ERP transformation as a people-centered change impacting all operational functions . Key Responsibilities Change Strategy & Governance Define and execute the enterprise Change Management Strategy aligned to program objectives, timeline, and governance model. Establish Change Governance Framework (change network, stakeholder forums, escalation paths) Embed change into program governance, phase gates, and go-live readiness criteria Stakeholder Engagement Across All Levels Conduct enterprise-wide stakeholder analysis across executive leadership, functional teams, school operations, and community-facing groups Design targeted engagement strategies for: Executive Leadership and Steering Committees Departmental and functional stakeholders End users across diverse operational environments Drive alignment across multiple demographic layers and organizational levels Enterprise Communications & Public Messaging Develop and execute a comprehensive communication strategy tailored to diverse audiences, including: Executive briefings and board-level communications Steering Committee and leadership updates Organization-wide messaging and public-facing communications Translate complex system and process changes into clear, accessible messaging for broad audiences Ensure messaging is consistent, transparent, and culturally aligned across a large, diverse population Organizational Readiness Lead readiness assessments across all business units and operational environments Define and monitor readiness KPIs and adoption risks Proactively identify resistance and implement targeted mitigation strategies Training & Enablement Oversee development of a role-based, scalable training strategy Ensure training aligns with business processes, system workflows, and user responsibilities Establish a sustainable enablement model for ongoing adoption and knowledge retention Adoption & Reinforcement Define and track adoption and utilization metrics. Lead post-go-live reinforcement strategies , including coaching and continuous learning.g Ensure smooth transition from implementation to steady-state operations. Change Network & Field Enablement Establish and lead a Change Champion Network across departments and operational sites.s Enable local champions to support adoption within diverse environments and user groups Create feedback loops to improve change effectiveness continuously Integration with Program Delivery Align change activities with: Testing cycles (CRP, SIT, UAT) Cutover and deployment planning Hypercare and stabilization Partner with PMO, functional leads, and training teams to ensure integrated delivery Required Qualifications Experience 10+ years leading Organizational Change Management (OCM) for large-scale ERP or enterprise transformation programs Proven experience operating in complex, multi-layered organizations with diverse stakeholder groups Demonstrated success driving adoption across executive, operational, and public-facing audiences Public sector, education, or similarly complex environments strongly preferred Certifications PROSCI, CCMP, or equivalent Change Management certification strongly preferred Core Competencies Enterprise change strategy and execution Executive and board-level communication Large-scale public communication and messaging Stakeholder engagement across multiple demographic layers Organizational readiness and adoption measurement Resistance management and cultural transformation Leadership & Communication Profile (very Important) Exceptional ability to communicate across all levels of the organization , including: Executive leadership and board stakeholders Steering Committees and governance bodies Functional teams and end users Broad employee populations and community-facing audiences Strong public communication presence with the ability to simplify complex topics for large, diverse audiences Proven ability to influence, align, and mobilize stakeholders in high-visibility transformation environments Success Metrics Adoption and utilization rates post go-live Training effectiveness and user readiness Stakeholder engagement and satisfaction Reduction in user-related issues post go-live On-time readiness for key milestones (UAT, Go-Live) Minimal operational disruption during transition Reporting Structure Reports to: Program Director / PMO Leadership Works closely with: Project Manager Functional Leads Training Lead Communications Team Why This Role Matters ERP success is not driven by technology alone. Programs fail when adoption, communication, and stakeholder alignment are weak.

This role ensures:

The organization is aligned at every level Stakeholders understand and support the change Users are prepared and confident The transformation delivers measurable business outcomes Opportunity This is an opportunity to lead one of the most visible and impactful enterprise transformations within a large-scale public-sector environment, shaping how tens of thousands of users operate daily. The role requires a leader who can engage at the highest levels of executive leadership while also effectively communicating with and influencing a broad and diverse population , ensuring alignment, trust, and adoption across the entire organization.