Organizational Change Manager

Organizational Change Manager at Conviso Inc. Organizational Change Manager at Conviso Inc. in Washington, Washington DC Posted in 11 days ago.

Type:

full-time

Job Description:

Conviso Inc is hiring Organizational Change & Training Specialist with ServiceNow Modules Experience. This is a 100% REMOTE set-up position & comes with benefits, 401K & some accrued PTO. The Ideal Candidate would support enterprise ServiceNow transformation initiatives across major modules including ITSM, CMDB, ITOM, HAM, and SPM. Organizational Change & Training Specialist For ServiceNow modules Remote Role Key Responsibilities Develop and execute change management, communication, and training plans for ServiceNow initiatives Assess organizational impacts, stakeholder readiness, and adoption risks across business units Create training materials, job aids, user guides, FAQs, and instructor-led / virtual training sessions Partner with functional and technical teams to translate ServiceNow changes into user-friendly learning content Coordinate with PMO and leadership teams on rollout schedules, status updates, and executive messaging Promote continuous improvement of training content and change strategies across releases Required Skills & Experience 8+ years of experience in Organizational Change Management, Training, or User Adoption roles Strong knowledge of ServiceNow platform and major modules (ITSM, CMDB, ITOM, HAM, SPM) Experience supporting enterprise system implementations or digital transformation programs Experience creating training documentation using PowerPoint, Point, LMS, or related tools Desired Skills & Domain Experience Federal / Government project experience preferred Experience supporting regulated or compliance-driven environments Certifications such as Prosci, PMP, ITIL, or ServiceNow preferred