Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
MS
Markel Service Inc.
Sr Change Management Specialist - Guidewire
Career Insights for Business Change Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Virginia data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Business Change Manager designs and implements strategies that facilitate smooth transition during organizational changes within workplaces. Responsibilities include identifying risks of change, developing training plans, monitoring progresses and implementing improvements to change plans. They may work with key stakeholders and project managers to ensure changes align with corporate strategic objectives.
$124,439 / year median in Virginia
Job Description
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Markel is seeking a Senior Change Management Specialist to support organizational change management activities across the Guidewire portfolio for the United States and Bermuda. This role partners with Senior Change Managers, business leaders, and delivery teams to drive user readiness, adoption, and value realization across Guidewire implementations and enhancements. The ideal candidate is a hands-on change practitioner who excels at impact assessment, stakeholder engagement, communications, training support, readiness planning, and adoption measurement. Key Responsibilities Change Execution & Readiness Conduct change impact assessments and readiness evaluations. Identify adoption risks, resistance points, and mitigation actions. Maintain stakeholder analyses, readiness plans, and change deliverables. Stakeholder Engagement & Communications Partner with business leaders and end users to support adoption. Develop and execute targeted communications, FAQs, leadership messaging, and release updates. Facilitate workshops, feedback sessions, and change network activities. Learning & Enablement Support development of training materials, job aids, and enablement resources. Coordinate training activities and readiness milestones. Ensure employees are prepared to operate effectively in future-state processes. Adoption & Value Realization Track readiness, adoption, and proficiency metrics. Gather and analyze user feedback to improve outcomes. Support deployment, hypercare, and post-go-live reinforcement activities. Help measure and sustain business value realization. Program Support Partner with Product, Technology, Operations, and Delivery teams to integrate change activities into release plans. Maintain change documentation, reporting, action items, and lessons learned. Qualifications Bachelors degree and 5+ years of experience in Change Management, Communications, Training, Organizational Development, or Business Transformation. Experience supporting large-scale technology implementations; Guidewire experience preferred. Strong communication, facilitation, stakeholder management, and analytical skills. Experience conducting impact assessments, readiness evaluations, and adoption measurement. Prosci or comparable change management certification preferred. Insurance industry experience preferred. Preferred Skills Experience leveraging AI tools (e.g., Microsoft Copilot, ChatGPT, digital adoption platforms) to automate administrative tasks, accelerate content creation, summarize insights, develop communications, support training development, and improve overall change delivery efficiency. Ability to use data, analytics, and AI-enabled tools to identify adoption trends, stakeholder sentiment, and readiness ris US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.