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Navy Federal Credit Union
Principal Change Management Specialist
Career Insights for Business Change Manager
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What they do
A Business Change Manager designs and implements strategies that facilitate smooth transition during organizational changes within workplaces. Responsibilities include identifying risks of change, developing training plans, monitoring progresses and implementing improvements to change plans. They may work with key stakeholders and project managers to ensure changes align with corporate strategic objectives.
$124,439 / year median in Virginia
Job Description
Principal Change Management Specialist Navy Federal Credit Union $127,200.00 - $163,100.00 / yr United States, Virginia, Vienna Aug 04, 2026 Overview Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Lead change management efforts for complex projects and strategic initiatives, applying advanced frameworks and influencing stakeholder alignment. Responsibilities Lead development of change strategies and plans.
Collaborate with enterprise communications partners to align executive messaging with change strategies or key messaging.
Conduct change readiness and adoption assessments.
Mentor junior team members.
Lead change retrospectives and lessons learned sessions.
Collaborate with HR, Communications, and PMO teams.
Drive alignment across multi business units and ensure change strategies support enterprise priorities and stakeholder readiness
Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
May perform other duties as assigned Qualifications 5+ years of experience in change management or related field.
Complete knowledge and understanding of business area/specialization.
Strategic communication.
Executive stakeholder management.
Change risk mitigation.
Coaching and mentoring.
Cross-functional collaboration.
Advanced knowledge of change frameworks (e.g., ADKAR, Kotter).
Strong leadership and influence skills.
Experience managing change in large-scale initiatives.
Advanced stakeholder influence techniques.
Experience with AI-enabled change tools.
Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience. Desired Qualifications Master's Degree or MBA.
Prosci or equivalent certification.
Additional Information Hours:
Monday - Friday, 8:00AM - 4:30PM Location:
820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE 100
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