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Navy Federal Credit Union

Principal Enterprise Change Management Specialist (Enterprise Initiatives)

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What they do

A Business Change Manager designs and implements strategies that facilitate smooth transition during organizational changes within workplaces. Responsibilities include identifying risks of change, developing training plans, monitoring progresses and implementing improvements to change plans. They may work with key stakeholders and project managers to ensure changes align with corporate strategic objectives.

$124,439 / year median in Virginia

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Job Description

This individual will have experience leading multiple, highly visible enterprise changes across functions and business units; establishing an integrated change strategy; navigating ambiguity and competing priorities; aligning executives and cross-functional stakeholders; identifying interdependencies and change saturation; and driving consistent change management execution, readiness, measurement, and sustainment. Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Serve as a strategic advisor and architect of enterprise-wide change frameworks, ensuring alignment with organizational transformation goals. Develop and implement best practices, frameworks, and tools to support organizational agility and resilience. Recognized as a thought leader in the field. 7+ years of experience in change management or related field. Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines. Organizational design and transformation. Change portfolio management. Executive coaching. Change capability building. Governance and compliance. Expertise in enterprise transformation. Strong executive presence and advisory skills. Proven track record of leading complex change programs. Strategic foresight and scenario planning. Experience with global change programs and regulatory compliance. Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience Desired Qualifications Master's Degree or MBA. Prosci Master Certification or equivalent. Demonstrated experience designing, applying, and interpreting change readiness metrics, including qualitative and quantitative indicators, to assess organizational readiness, inform change strategy, and guide executive decision‑making across complex initiatives. Demonstrated experience leading and enabling cross‑horizontal collaboration across multiple business units, functions, and disciplines to align stakeholders, resolve dependencies, and drive coordinated change outcomes at the enterprise level. Demonstrated thought leadership through professional associations, authored whitepapers, conference speaking engagements, or leading seminars related to organizational change, transformation, or organizational effectiveness. Advanced research, analytical, and problem‑solving skills, with expert ability to synthesize information and translate insights into actionable change management recommendations. Expert verbal and written communication skills, including executive‑level storytelling and facilitation. Significant experience leading, guiding, mentoring, and developing others, including change practitioners, leaders, and cross‑functional partners. Advanced capability in presenting complex findings, insights, and recommendations clearly and concisely to executive and senior management audiences. Demonstrated ability to exercise independent judgment and initiative, consistently producing desired results and achieving strategic objectives in ambiguous environments. Significant experience leading large‑scale organizational change management efforts, including organizational impact and readiness assessments, stakeholder identification and alignment, communications strategy and execution, and training needs assessment. Extensive experience managing complex initiatives from creation through execution and evaluation, with accountability for outcomes, adoption, and sustained results in support of change management delivery.
Additional Information Hours:
Monday - Friday, 8:00AM - 4:30
PM Location:
820 Follin Lane, Vienna, VA 22180 Shape enterprise change strategy and governance. Advise executives on change leadership. Represent change management in strategic planning forums. Evaluate and improve enterprise-wide change capability maturity assessments. Integrate change strategy with digital transformation roadmaps. Own design and delivery of change strategies. Lead through ambiguity and resistance, align executive stakeholders, and integrate with interdependent programs to enable strategic execution at scale Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.