Business Systems Analyst

Business Systems Analyst Beverly Hills, CA Job Details Full-time $120,000 - $140,000 a year 1 day ago Qualifications Performance dashboard reports Dashboard development Bachelor's degree in information technology Computer Science Requirements specification Technical documentation Enterprise software Supply chain ERP systems Software implementation Process improvement Data reporting Mid-level Improving operational efficiency Change management Bachelor's degree Requirements analysis Customer support ticket management User acceptance testing Scalability IT CRM system proficiency 4 years Cross-functional collaboration Bachelor's degree in computer science Project stakeholder communication Cross-functional communication Business process modeling Stakeholder management Information Technology Full Job Description IJW Whiskey Company, LLC (IJW) is a dynamic, fully integrated whiskey company. Founded in 2017, we've compiled the largest independent library of aged Kentucky bourbon and rye and established a global presence including offices in Beverly Hills, Louisville and Tokyo, Japan, a 100-acre campus in Danville and a bottling facility in Harrodsburg. In 2023, we will break ground on two distilleries, one in Shelbyville Kentucky and one in Chitose Japan. We have also assembled a second-to-none team of experts with 100+ years of industry experience, as well as enthusiastic newcomers who have excelled in a diverse range of fields. Our goal is to build a fully integrated, forward-looking and socially responsible global spirits company that embraces the history of the industry, while celebrating the next generation.

Summary:

The Business Systems Analyst (BSA) serves as a strategic partner between business stakeholders and technical teams, ensuring that systems, processes, and data enable the company's operational and growth objectives. This role focuses on understanding business needs, translating them into clear system requirements, and driving effective implementation across enterprise applications (ERP, CRM, Finance, Supply Chain, HR, and related tools). As part of the IT Shared Services group, the BSA helps standardize processes, reduce duplication, and improve cross-functional alignment. You will play a crucial role in resolving tickets, assisting personnel, and contributing to the overall efficiency of our technological environment.

Job Responsibilities:

Business Analysis & Requirements Partner with business stakeholders to understand workflows, pain points, and improvement opportunities. Elicit, document, and validate business, functional, and non-functional requirements. Translate business needs into clear system requirements, user stories, and process diagrams. Evaluate trade-offs between process changes, configuration, and custom development. Systems & Process Design Support the design and optimization of end-to-end business processes across functions (e.g., Finance, Operations, Supply Chain, Sales, Marketing, HR). Ensure system designs align with shared-services standards, data integrity, and scalability. Participate in system selection, configuration, and implementation efforts. Delivery & Implementation Support Act as a liaison between business teams, internal IT, and external vendors or integrators. Support testing activities including UAT planning, execution, and issue resolution. Assist with change management, training materials, and rollout communications. Ensure solutions meet business objectives and are adopted effectively. Data, Reporting & Insights Define reporting and data requirements to support operational and executive decision-making. Partner with data and IT teams to ensure accurate, consistent, and well-governed data across systems. Help establish common definitions, metrics, and dashboards where applicable. Governance & Continuous Improvement Support system governance processes including intake, prioritization, and roadmap planning. Identify opportunities to simplify systems, reduce manual work, and eliminate redundant tools or processes. Document current and future-state processes and maintain system documentation. Must have

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. 4+ years of experience as a Business Systems Analyst, Business Analyst, or similar role. Experience working with enterprise systems such as ERP, CRM, finance, supply chain, or HR platforms. Strong requirements gathering and documentation skills (process maps, user stories, BRDs). Ability to communicate effectively with both technical and non-technical stakeholders. Experience supporting system implementations or major system enhancements.