Sr. Business Systems Analyst

Job Description

• Own product roadmap, including writing product definitions, driving cross-functional execution, and working with stakeholders and the development team to assess tradeoffs and feasibility
• Lead cross-functional teams through the full product lifecycle—from requirements gathering and design to testing, and deployment.
• Facilitate workshops, status meetings, and stakeholder presentations to maintain transparency and alignment.
• Escalate and resolve roadblocks to keep projects on track.
• Establishes performance goals, develops measurable performance standards, and establishes necessary checkpoints to monitor progress on projects and Kaizens.
• Ability to manage multiple initiatives simultaneously, driving strategy and capabilities while handing off to partner teams for detailed definition when applicable
• Set and communicate project timelines and release schedules, and reset expectations when things change
• Prioritize effectively, balancing the feature roadmap with tech foundational efforts and bug fixes.
• Manages workload by making timely decisions, prioritizing effectively, solving problems, monitoring results, and taking remedial action as necessary for project teams.
• Manages partner and vendor relationships for support.
• Ability to work in a fast-paced, ambiguous, process-light environment with a continuous focus on the customer experience and delivering business value.
• Monitoring system performance and proactively identifying issues.
• Prioritizing and tracking defect fixes, enhancements, and service requests.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 6+ years of experience as a senior product manager, product owner, or tech product manager is required.
• Experience managing product roadmap with multiple projects and ongoing activities.
• Experience in creating high-level design visualizations and documentation to effectively communicate designs and solutions, including BRD, FDD, EPIC, and user stories.
• Experience creating business process improvement documentation by modeling and mapping as-is and to-be processes.
• Demonstrated ability to work effectively with all levels of staff, including senior leadership, both within and external to the organization, to achieve goals.
• Ability to influence and break down silos within an organization as well as across organizations.
• Excellent critical and strategic thinking.
• Experience managing production support is a plus.
• Experience with supply chain, inventory, logistics, order management, demand planning and forecasting processes is highly preferred.
• Excellent communication skills with the ability to translate technical concepts into business language.
• Strong stakeholder management skills, with experience working across executive, business, and technical teams.