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ASYLUM DIVISION-DISTRICT 1-HQ

Management and Program Analyst

Career Insights for Business Program Analyst

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What they do

A Business Program Analyst is primarily concerned with analyzing, evaluating, and/or improving aspects of a program carried out by an organization.

$85,368 / year median in California

+6% projected growth

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Job Description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Management and Program Analyst , you will perform data analysis and quantitative research to provide critical and timely information to Asylum Division leadership and stakeholders that will inform process improvements and management of the Division's workload and goals.
Qualifications:
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/11/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/11/2026. GS-12 : You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Assisting with data management and analysis to help management make important operational decisions, using data management systems such as Tableau, databricks, or SQL; Performing statistical analysis relevant to laws or other guidance to analyze problems within an organization; Assisting with program studies to evaluate the effectiveness and efficiency of the program; Responding to policy and program inquiries. GS-13 : You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Performing data management, data analysis, and business intelligence capabilities to inform management on the development of guidelines or regulations; Leading program studies to evaluate the effectiveness and efficiency of the program using data management systems such as Tableau, databricks, or SQL; Examining trends in new laws and regulations to determine effects on programs. GS-14 : You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Advising management of conditions and issues which affect program activities and providing guidance on interpretation or implementation of legislation, regulations or procedures; Analyzing data, interpreting and identifying findings, and reporting or sharing the information in a clear and concise manner for a targeted audience; Developing studies to evaluate the effectiveness of programs in meeting established goals, measures, or objectives using data management systems such as Tableau, databricks, or SQL. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 09/11/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note:
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience:
If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.