Content Management Consultant (Content & Terminology Solutions)

Basic Function Wolters Kluwer Health's Health Language (HL) organization is innovative healthcare software and services provider. Our talented team of medical experts, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that improve our client's operations by helping healthcare professionals provide optimal care for their patients. We are seeking a talented, high-energy Content Management Consultant, who understands healthcare terminology as well as a background in developing and maintaining content. Reporting to Manager, Terminology Operations, this is a hands-on role that will be critical in delivering HL content products and developing new product offerings to help the organization achieve their operational and financial goals. This person has good professional (scheduling, prioritization, work breakdown, communication, planning, etc.), technical (O365, targeted AI exposure, basic web app use), and proven delivery skills. They can work closely with peers across Health Language, Wolters Kluwer, and our broad customer bases as needed to define and deliver terminology data that improves healthcare outcomes. This position assists with defining actionable stories and acceptance criteria for assignments and areas of responsibility. Essential Duties and Responsibilities Participate in and lead the efforts to maintain high quality proprietary content and terminology products following established protocols to include mappings between different medical code sets (for example, CPT to SNOMED and ICD-10 to

SNOMED CT

), value sets using standard terminologies (Sensitivity content), and terms (provider and consumer friendly). Work on special projects and in new product/content development as assigned. Train and mentor other team members on terminology projects in areas of expertise. Collaborate with the development and operations teams to make necessary refinements/improvements in processes or technology that will maximize the effectiveness of Health Language's products. Emphasis placed on arriving at creative solutions in a highly innovative and fast paced environment. Establish strong rapport with internal clients and establish self as expert in one or more terminology domains. Establish overall guidelines for each terminology maintenance project using applicant's knowledge and background. Respond to customer inquiries regarding product content, coordinating responses to complex requests. Understand market and customer workflows, applying this understanding to enhance our products/services to support overall content evolution. Use AI where appropriate to improve delivery efficiency and data quality. Adhere to project processes. Collaborate with product managers, technology development, and UX/UI teams in building new products and enhancements to existing products. May prepare white papers, blogs and other high-value commentary. Assist with research to identify opportunities for new content and product development. Ensure strong project process, data governance, and quality assurance on all projects. Actively participate in staff and company meetings. Estimate time and resources required to complete larger projects. Other duties and responsibilities as assigned. Job Qualifications Bachelor's degree preferred or other related technical degree or equivalent work experience Areas of expertise preferred but not required CPC, CPC-H, CCS, CCS-P or

RHIT/RHIA

certification - OR Clinical background (nursing, medical, Laboratory, pharmacy) - OR Informatics or terminology training/experience Experience 5+ years of demonstrated experience developing and maintaining healthcare terminology products 7+ years of working with medical terminology (e.g.

HCPS, SNOMED, etc.) preferably using Health Language based data models Other Knowledge, Skills, Abilities or Certifications Excellent analytical and research skills required Technical computer skills required Proficiency in Excel required Strong written, verbal, and interpersonal communication skills required Strong organizational skills required Ability to manage deadlines and multiple projects Time management skills and ability to work independently required Basic database knowledge preferred Familiarity with AI tools as part of delivery of terminology preferred Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, inquisitiveness and accountability Collaborative - Works closely with team members and stakeholders to define problems, gain perspective, and work to deliver solutions Commitment to continuous improvement Calm under pressure Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$76,200.00 - $133,650.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We're innovators with impact. We provide expert software and information solutions that the world's leading professionals rely on, in the moments that matter most. You'll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce - one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan's Top Places to Work for

Employee Wellbeing:

Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America's Best Large Employers 2026 and America's Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America's Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer ("we" or "us") wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.