Job Description
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered. JOB SUMMARY
The Business Analyst, Revenue Performance is a high-impact role dedicated to interpreting and driving actionable business insights that accelerate decision-making across the Revenue Performance organization. Unlike traditional administrative roles focused on historical views, this position prioritizes forward-looking analysis and the strategic identification of commercial opportunities. The primary objective is to empower the broader team to make faster, more efficient, and more profitable decisions by translating complex business scenarios into clear strategic narratives. POSITION RESPONSIBILITIES
Insight Generation:
Proactively evaluate business performance to identify trends, anomalies, and revenue-maximizing opportunities that might otherwise remain hidden in standard reporting. Decision Support:
Partner closely with Revenue Management and leadership to translate critical business questions into structured models that support faster tactical and strategic pivots. Advanced Performance Evaluation:
Analyze booking curves, Net PPD trends, and yield performance to provide predictive insights and actionable recommendations rather than just descriptive summaries. Process Efficiency:
Collaborate with Revenue Intelligence and Systems teams to streamline workflows and automate insight delivery, ensuring the organization spends less time gathering information and more time acting on it. Narrative Synthesis:
Communicate complex findings to C-Suite, VP, and Director-level audiences, focusing on the 'so what' and 'what's next' to drive commercial outcomes. Ad Hoc Strategic Analysis:
Lead rapid-response deep dives into specific voyages, deployments, or pricing strategies to solve immediate commercial challenges or capitalize on market shifts. Validation & Integrity:
Maintain a disciplined approach to quality, ensuring that all business insights and recommendations are built on a foundation of accurate and consistent metrics. QUALIFICATIONS DEGREE TYPE
Bachelor's Degree FIELD(S) OF STUDY
Business, Finance, Economics, Mathematics, or a related analytical field required. EXPERIENCE 2-4
years of experience in business analysis, revenue management, or financial analysis where the primary focus was driving business outcomes through informed recommendations. Industry Context:
Experience with cruise or hospitality revenue management concepts (APCD, Net PPD, load factor) is strongly preferred. Proven Impact:
Demonstrated ability to evaluate complex business problems and deliver clean, actionable outputs that directly influenced executive decisions. COMPETENCIES & SKILLS
Analytical Mastery:
Advanced proficiency in Microsoft Excel and experience working within relational environments is required. Strategic Visualization:
Experience with BI tools (Tableau, Power BI) to create diagnostic and predictive visualizations that highlight business opportunities. Commercial Mindset:
Ability to understand the broader business context and translate technical findings into clear recommendations for non-technical audiences. Agility:
A self-starter who can manage multiple high-priority deliverables and operate effectively in a fast-paced environment. Detail-Oriented:
Strong attention to detail with a commitment to maintaining a consistent and auditable library of business logic. ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE:
NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year. LEARN MORE ABOUT OUR COMPANY
At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. We're thrilled you're here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you're in the right place! We're incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We're excited to learn more about your background and experiences, and to see where this journey might take us together. Please introduce yourself and let's get connected Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company. If you're ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you! Norwegian Cruise Line Holdings Ltd. (NYSE:
NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036. To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https:
//youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc
