OPS PROJECT AND PERFORMANCE ANALYST - 73990982

The State of Florida - 3.5 Tallahassee, FL Job Details Temporary $27.40 an hour 16 hours ago Qualifications Report writing Spreadsheets Writing skills Providing information to customers Data-driven problem-solving Productivity software Microsoft Project Excel data analysis

Full Job Description Requisition No:

883538

Agency:

Department of Revenue Working Title:

OPS PROJECT AND PERFORMANCE ANALYST - 73990982

Pay Plan:

Temp Position Number:

73990982

Salary:

$27.40 / hourly

Posting Closing Date:

09/28/2026 Total Compensation Estimator Tool Florida Department of Revenue Child Support Program OPS Project and Performance Analyst (OPS Operations Review Specialist) Tallahassee The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, visit our website.

JOB SUMMARY

Are you a detail-oriented professional who enjoys process improvement, collaboration, and problem-solving? At the Florida Department of Revenue's Child Support Program, we are committed to making a positive difference in the lives of the people we serve. This position serves as a project and performance analyst within the Case and Order Establishment process and is responsible for supporting operational activities, strategic initiatives, process improvements, and cross-functional collaboration efforts. This is a highly responsible position requiring strong analytical, organizational, and communication skills. The selected candidate must be able to effectively apply critical thinking to make decisions and recommendations, manage multiple assignments, and work collaboratively with internal stakeholders to support operational and strategic objectives.

Your duties would include:

Participating in process projects and other initiatives, ensuring comprehensive and accurate performance and data analysis, and data-based decision making. Collaborating with others to improve information sharing and streamline coordination across multiple processes related to the genetic testing process. Maintaining open communication and building positive working relationships to solve problems and make decisions. Compiling and analyzing data, determining effectiveness and recommending next appropriate action. Conduct monitoring activities, reviewing operational transactions and performance information, and writing reports.

MINIMUM REQUIREMENTS

One year of experience using Microsoft Office Suite Project and Performance Analyst to include Excel, PowerPoint, and Word.

• One year of experience facilitating meetings and/or coordinating projects with deadlines. One year of experience writing and revising documents. One year of experience communicating with customers for the purpose of resolving issues or concerns.

SUBSTITUTIONS

Education or training using MS Office Suite (Excel, PowerPoint and Word) can substitute for the required experience.

PREFERENCES

One year of experience using Microsoft Excel to compile, analyze, and review data, and create spreadsheets, pivot tables and charts. One or more years of experience providing guidance and direction on procedures or developing work instructions.

SPECIAL NOTES

A skills verification test will be conducted to determine which applicants will be interviewed. This position is located in Tallahassee. This position is not telework eligible.

HOURLY RATE

$27.40 / hour

ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION

Amber Higuera, (850) 617-8104, .

SCREENING DISCLAIMER

Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE

(AI)

DISCLAIMER

In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants' responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT

If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL

Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS

You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS

The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317

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Nearest Major Market:

Tallahassee