Lowe's recruiters communicate only through official @lowes.com email addresses. Lowe's encourages candidates to be cautious of unsolicited messages from personal emails, social platforms, or messaging apps. Back to search result ProServices Program Analyst

Location:

Mooresville, NC (SSC) 1999

Category:

Corporate

Job ID:

JR02560857

widget: Full time

Department:

Pro & Services Operations Support Apply now ProServices Program Analyst 1000 Lowes Boulevard Location Mooresville, NC (SSC) 1999 Category Corporate Job Id

JR02560857

Job Type Full time Department Pro & Services Operations Support Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a checkup - we invest in you so you can find your inspiration. Your Impact Provide project and operational support for key Pro Store Support initiatives focused on improving the Pro customer and associate experience. This role partners crossfunctionally and directly with field associates to improve business processes, develop communications, training, and execution resources, resolve operational challenges, and gather feedback that strengthens associate execution and Pro sales performance. What You Will Do Identifies and drives continuous improvement of current business processes as a result of the downstream effect of broader company initiatives, systems changes, ideation efforts, efficiencies, etc. Supports weekly deliverables communicated to Pro associates through Store Comms channels and quarterly focus topics. Partners crossfunctionally to create and maintain critical resources and training content for Pro associates. Manages monthly process for updating the Pro Execution Guide provided for store leadership. Creates a collaborative environment by working in a team of peers to solve problems and shares information with peers, manager, sales teams, and customers as appropriate Communicates with and interacts with other corporate departments (e.g., Marketing, Merchandising, Store Ops, Store/Internal Communications, Finance, Credit, Human Resources) to learn about and then maintain/enhance existing programs and processes Performs frequent store visits or inquires with store employees to determine effectiveness of programs, communications, other store tools and resources Provides necessary support to ProServices store teams, field management, corporate field teams and corporate management to maximize all sales and growth opportunities for pro sales Minimum Qualifications Associate's degree Business Administration, Communication, Education/Training, or related field or equivalent years of experience in lieu of education requirement, if applicable 2 Years of Relevant professional experience Preferred Qualifications Bachelor's degree Business Administration, Communication, Education/Training, or related field or equivalent years of experience in lieu of education requirement, if applicable 5 Years of Relevant professional experience About Lowe's Lowe's Companies, Inc. (

NYSE:

LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.