Salesforce Business Analyst

Salesforce Business Analyst We are seeking a Senior Business Analyst Consultant with strong Salesforce experience to support enterprise application initiatives by gathering requirements, defining user stories/use cases, analyzing business processes, and partnering with technical teams to deliver system enhancements and solutions.

Responsibilities:

Gather and document business and system requirements Create user stories, workflows, wireframes, process flows, and functional specifications Partner with business stakeholders, vendors, development, and QA teams Support Agile/Scrum delivery and facilitate UAT activities Analyze current and future-state business processes Provide recommendations on best practices and process improvements Collaborate with onshore/offshore development teams to ensure successful implementations

Requirements:

Required Skills:

5+ years of Business Analysis experience in enterprise environments Strong experience with Salesforce Sales Cloud and/or Experience Cloud Expertise with Agile/Scrum methodologies and Jira Experience documenting integrations between enterprise systems Strong business process analysis, workflow design, and stakeholder management skills Experience with wireframes, swim lanes, use cases, and

AS-IS/TO-BE

documentation Excellent communication and facilitation skills

Preferred Skills:

Manufacturing or durable goods industry experience Experience with Lucidchart and Google Workspace CBAP certification preferred

Travel:

Up to 10%