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Salary Not Available Business Systems Analyst

The Hanover Insurance Group Inc.

Occupation:

Computer Systems Analysts

Location:

Worcester, MA - 01612

Job Type:

Full Time (30 Hours or More)

Posted:

09/16/2026

Positions available: 1

Source:

The Hanover Insurance Group Inc.

Web Site:

www.hanover.com

Onsite /

Remote:

Work at home all of the time

Job #: 20117

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Telework & Remote

Full Time Schedule

Full Time

Job Description

Help for Job Description. Opens a new window. We are looking to hire a Buisness System Analyst to join our team. This role is eligible for hybrid or remote. This is a full time, exempt role.

POSITION OVERVIEW

The Business Systems Analyst (BSA) is responsible for designing, enhancing, and supporting business systems that drive organizational objectives and business outcomes. Serving as a key liaison between business stakeholders and technical teams, the BSA acts as the primary point of contact for system functionality, providing expertise on both business processes and technical capabilities. This role leverages a strong understanding of information systems, business operations, and process improvement to analyze business needs, elicit and document requirements, and support the development and implementation of effective technology solutions. The BSA ensures that business and technical requirements are clearly defined, communicated, and aligned with strategic goals.

IN THIS ROLE YOU WILL

Partners with business and technology teams to support, enhance, and optimize financial systems that drive business outcomes. Gather and document business and technical requirements, analyzing processes, and delivering solutions that improve operational efficiency and support strategic objectives. Serve as a key liaison between stakeholders, IT teams, and vendors, ensuring technology solutions align with business needs and enterprise standards. Lead financial initiatives, support solution design, testing, and deployment activities, and provide guidance to team members while driving continuous improvement. Additional Information

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WHAT YOU NEED TO APPLY

Bachelor's degree in Information Technology, Computer Science, Business, Finance, or a related field 5-8 years of experience as a Business Systems Analyst supporting complex business and technology initiatives. Proven ability to gather, analyze, and document business and technical requirements, collaborate with cross-functional teams, and deliver solutions that drive operational effectiveness. Strong analytical, problem-solving, communication, and stakeholder management skills, with experience in data management, data analysis, data integration, and database technologies. Experience supporting corporate financial systems and related business processes is preferred, along with strong financial acumen and an understanding of financial planning, forecasting, reporting, and analytics. Demonstrated ability to identify process improvement opportunities, influence stakeholders, mentor team members, and translate business needs into scalable technology solutions. Strong analytical, problem-solving, and communication skills with expertise in Finance, business process analysis, data governance, and systems implementation Experience with financial concepts and analytics tools such as Essbase, SmartView, Oracle Cloud Products (Hyperion), VBA, and SQL is preferred, along with technical development skills in SQL, Essbase Calculation Scripts, Microsoft Access, and Visual Basic.