Date Posted:

08/20/26

Applications Due:

09/03/26

Vacancy ID:

222234 Position Information NY HELPYes AgencyTaxation & Finance, State TitleBusiness Systems Analyst 2 (NY HELPS) Occupational CategoryOther Professional Careers Salary Grade23 Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF) Salary RangeFrom $86681 to $109650 Annually Employment TypeFull-Time Appointment TypeContingent Permanent Jurisdictional ClassCompetitive Class Travel Percentage0% Schedule WorkweekMon-Fri Hours Per Week37.5 Workday From8:30 AM To4:30 PM Flextime allowed?

No Mandatory overtime?

No Compressed workweek allowed?

No Telecommuting allowed?

Yes Location CountySchenectady Street Address93 West Campbell Rd CityRotterdam StateNY Zip Code12306 Job Specifics Duties Description.

Function Description:

Under the direction of Taxpayer Services Specialist 4 the incumbent of this position will perform the following essential functions:

• Supervise a team of Business Systems Analyst 1s and other staff.
• Plan and perform system research and information gathering activities.
• Schedule and plan project activities of the section, working closely with staff and external stakeholders.
• Review, document, and categorize current or as-is state of the business process or function including creating flow charts and process models and may develop portions of the desired future or to be state of those processes.
• Identify and document the scope of business process changes or enhancements required by procedural changes or by changes to Federal, State, or local laws and statutes.
• Prioritizes business process changes to maintain system functionality and efficiencies.
• Establish timetables for completion of projects.
• Communicate business process and system requirements to IT staff, program staff and stakeholders.
• Develop test data scenarios and analyze the results.
• Validate requirements throughout the business analysis process.
• Review and write business system documentation.
• Review training plans and train users on new system functions or business processes.
• Review and analyze business process deficiencies requiring resolution during or after implementation.
• Perform business analysis intelligence activities such as data mining to extract data for forecasting, service delivery metrics, and provide management with data to make policy decisions.
• Review, approve, and submit administrative records and forms timely and accurately; prepare and submit required reports.
• Comply with all Department policies and procedures.

Adhere to the Department's time and attendance rules and regulations Minimum QualificationsThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the

NY HELPS

Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under

NY HELPS

will have their noncompetitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an

NY HELPS

title, employees may take part in any promotion examination for which they are qualified.

NY HELPS - PROMOTION MINIMUM QUALIFICATIONS

You must be a qualified employee of New York State and have 1-year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1 (Journey level/SG-18).

NY HELPS - NON-COMPETITIVE MINIMUM QUALIFICATIONS

Seven years of business analysis experience including: Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Substitutions:

• An associate degree may substitute for two years of experience.
• A bachelor's degree may substitute for four years of experience
• A master's degree may substitute for five years of experience
• A doctorate may substitute for six years of experience.

Please Note:

If you qualify with a degree, you must send proof of your education with your application. Your transcripts or degree evaluation must show your name, the school's name, the degree type, the degree was awarded and the date it was awarded. Foreign degrees must have an approved evaluation: ://cs.ny/jobseeker/degrees.cfm

COMPETITVE MINIMUM QUALIFICATIONS

• You must be a current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations. OR
• Reachable on the appropriate eligible list for this title and location.

If you are canvassed, please reply to the canvass. Additional CommentsNew York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception. Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

Note:

Due to the nature of this position, newly hired employees will not be eligible to telecommute. After the specified training period, employees may be allowed to submit a telecommuting application in accordance with the Department's policy and subject to management approval. Some positions may require additional credentials or a background check to verify your identity. How to Apply NameChristine Rouse Telephone518-457-1705 Fax Email AddressExternal.

Application@tax.ny Address StreetW A Harriman State Office Campus CityAlbany StateNY Zip Code12227 Notes on ApplyingQualified Candidates should copy the web address below into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your cover letter, resume and unofficial transcripts. ://www7b.tax.ny/HELP/gateway/HELP.home __________________________________________ Former and current NYS employees may be contacted for their social security number to verify their NYS employment history and determine eligibility. Failure to provide proof that you meet the minimum qualifications may result in your application being disqualified. It is essential that you describe your qualifying experience as completely as possible on your resume. Your resume should describe in detail the kind of duties you performed for each position. You must also include start and end dates with the month and year for each position. Omissions or vagueness may not be interpreted in your favor. If you qualify with education, you must provide acceptable proof of your degree with your application.

ACCEPTABLE PROOF OF EDUCATION

US Schools:

unofficial transcripts Foreign degrees: must have an approved evaluation: ://cs.ny/jobseeker/degrees.cfm Your transcript or evaluation must show: 1. Your name 2. School name 3. Degree type 4. The degree was awarded 5. The date degree was awarded 55-b/c candidates: you must include your letter of eligibility with your application.