IT Business Analyst II

IT Business Analyst II Kansas State University $62,000 to $80,000 United States, Kansas, Manhattan 1810 Kerr Drive (Show on map) May 05, 2026 About This Role The Business Analyst II serves as a key liaison between business teams, systems, and IT, driving operational excellence through data-driven insights and process optimization. This role partners across functions to gather requirements, improve processes, and support system implementations while enhancing overall business performance Business Analysis & Requirements Gathering

• Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews
• Translate business needs into functional specifications for technical teams
• Ensure alignment between institutional goals and system capabilities Essential Business Process Documentation & Modeling
• Document current-state ("as-is") and future-state ("to-be") business processes
• Develop process maps, workflows, and standard operating procedures
• Lead business process modeling using data-driven insights Gap Analysis & Solution Design
• Conduct gap analyses to identify inefficiencies, risks, and improvement opportunities
• Partner with IT and systems teams to design and recommend solutions
• Evaluate system functionality against business requirements Project Leadership & Functional Oversight
• Lead functional aspects of projects, including planning, requirements, testing, and implementation support
• Coordinate with cross-functional teams to ensure project success
• Serve as a subject matter expert during system implementations and upgrades
• Act as a bridge between business units, IT, and systems teams
• Facilitate meetings, present findings, and provide strategic recommendations
• Manage stakeholder expectations and ensure clear communication Training & Change Management
• Develop and oversee training programs for systems, processes, and tools
• Create user documentation, job aids, and training materials
• Support organizational change management initiatives Continuous Improvement
• Lead initiatives to enhance efficiency, effectiveness, and user experience
• Establish and monitor key performance indicators (KPIs)
• Promote a culture of continuous improvement and innovation Customer Support Oversight
• Oversee business customer support processes and service delivery
• Ensure timely resolution of issues and maintain high customer satisfaction
• Identify trends in support requests to inform system and process improvements About Us The Division of Financial Services at Kansas State University supports the university's mission of teaching, research, and service by providing strategic financial leadership, stewardship, and operational excellence.

As part of Kansas State University, our team partners with campus units to deliver high-quality services in shared services financial and budgeting support, accounting, financial reporting, procurement, travel, and compliance. We are committed to integrity, innovation, and continuous improvement, leveraging data, technology, and collaborative relationships to ensure responsible resource management and an exceptional service experience for the K-State community. Worksite Description This position is Hybrid eligible. This position is hybrid eligible; however, the first 90 days are required to be 100% on-site. After that period, hybrid eligibility may be granted based on individual performance, with a requirement of three days on-site. All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho. What You'll Need to

Succeed Minimum Qualifications:

Bachelor's degree and three years of relevant experience. Education beyond the minimum degree requirement may count toward required experience if deemed relevant by the hiring manager.

Preferred Qualifications:

Strong analytical, problem-solving, and critical thinking skills Experience with business process modeling and requirements documentation Demonstrated ability to work collaboratively across technical and non-technical teams Experience in higher education or large, complex organizations Familiarity with enterprise systems such as Oracle PeopleSoft Experience with data visualization tools (e.g., Tableau, Power BI) Knowledge of project management methodologies

Additional Role Information:

Leadership Responsibility Supervise two team members supporting training, continuous improvement, and customer support functions Sponsorship eligibility: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship How to Apply Please submit the following documents: Cover Letter Resume Contact Information for three (3) professional references Application Window Applications close on:05/26/2026 Anticipated Hiring Pay Range $62,000 to $80,000