Business Analyst

We are looking for an experienced Business Analyst to join our team in Galveston, Texas. This Contract to permanent position offers an exciting opportunity to collaborate with both IT professionals and departmental stakeholders to enhance application systems and streamline business processes. The ideal candidate will possess strong analytical skills and the ability to bridge the gap between technical requirements and business needs.

Responsibilities:

• Collaborate with vendors to ensure application systems are updated with the latest patches and improvements.
• Investigate and resolve functionality issues, implementing effective remediation plans.
• Provide technical and analytical support to identify, develop, implement, and maintain software solutions tailored to departmental needs.
• Work closely with IT teams and departmental users to design, test, and maintain application systems and procedures.
• Develop and maintain training materials for applications, identifying areas for improvement and addressing weaknesses with enhanced resources.
• Create and distribute communication materials, including FAQs, tips, and updates regarding software patches and system changes.
• Assist in the development, testing, and implementation of custom reports based on user needs, translating business requirements into technical specifications.
• Analyze current business processes, documenting inefficiencies and recommending improvements.
• Participate in designing technical solutions to address departmental challenges.
• Oversee software deployment, monitoring, and maintenance to align with organizational requirements.