Fulfillment Specialist

Adecco is assisting a local client recruiting Fulfillment Specialist Opportunities in Plano, TX. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company is a major bank holding company that specializes in credit cards, consumer banking, and commercial lending. Best known as one of the largest credit card issuers in the U.S. If Fulfillment Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Fulfillment Specialist include but are not limited to: Responsibilities for Fulfillment Specialist Include but are not limited to: Execute day-to-day fulfillment operations in the S&D space, ensuring submissions adhere to S&D policies and procedures, communicate with agents and UMs regarding best practices, and responsible for all aspects of the S&D fulfillment process (submission & call QA, note and gift generation/selection, print execution, etc.) Monitor processes to ensure it is followed correctly by the business; identify process risks and escalate to manager if controls are not working as planned. Write process maps, procedures, or other artifacts and maintain and update documentation for new and existing processes. Draft, test and revise work instructions, gain relevant approvals and ensure regular reviews take place. Collect, analyze and measure process data on the effectiveness of business processes, to initiate sustainable, repeatable, and quantifiable business practices and procedures; proactively identify and implement improvements to processes. Understand best practices and drive well managed processes. Collaborate with teammates on larger initiatives; participate on cross-functional project teams and provide input for process improvement initiatives. Develop project plans to execute process development and re-engineering. Communicate updates with internal customers on new or existing processes; may include communications at the executive level; provide customer service or training to users on process updates or rollouts; deliver presentations. Perform processes or parts of the process as needed. Candidates for Fulfillment Specialist must meet the following requirements to be considered: High School Diploma, GED or equivalent certification At least 1 year of experience with Microsoft Office or G Suite At least 1 year of experience in Business Process Management, Project Management, Relationship Management, or Risk Management At least 1 year of Process Improvement Experience At least 3 years' Customer service or Call Center experience At least 2 years' experience working in the

Financial Industry Preferred Qualifications:

Bachelor's Degree or military experience Bilingual in Spanish and English What's in this Fulfillment Specialist position for you?

Pay:

$20/HRS.

Shift:

8:00 AM - 5:00PM (Hybrid) Weekly paycheck Dedicated Onboarding Specialist & Fulfillment Specialist. Access to Adecco's Aspire Academy with thousands of free upskilling courses This Fulfillment Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Fulfillment Specialist position and other opportunities with Adecco, apply today! •

Pay Details:

•$20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance •

Massachusetts Candidates Only:

•It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.