Requirements:

2+ years of experience with LTL operations Strong knowledge of LTL shipping processes, carrier networks, rates, and freight classification Experience with using transportation management systems and carrier portals Excellent communication, relationship-building, and follow-up skills Strong attention to detail with the ability to manage multiple shipments and priorities Ability to identify service issues and provide timely, effective solutions

Responsibilities:

Support daily LTL operations, including quoting, booking, scheduling, tracking, and coordinating shipments Communicate with carriers and customers to provide shipment updates and resolve service issues Assist internal brokers and operations teams with LTL pricing, carrier selection, and customized freight solutions Monitor shipments from pickup through delivery to ensure service expectations are met Review shipment details, freight classifications, dimensions, and documentation for accuracy Help manage LTL billing and work with accounting to resolve disputes, discrepancies, and accessorial charges Maintain accurate shipment records and updates within the transportation management system Build and maintain strong relationships with LTL carriers, customers, and internal team members

Our Benefits:

Base salary plus uncapped incentive opportunities Work-life balance: 10 Paid Time Off days your first year and 17 Paid Time Off days your second year Paid holidays Health, dental, vision, disability, life insurance, and many more great benefits 401(k) with company match Relaxed attire Fun offices with an energetic culture, contests, games, and free coffee Cutting-edge tools and resources