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Assistant Account Manager

Job

RLS LOGISTICS

Newfield, NJ (In Person)

Full-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 7/6/2026

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Job Description

About RLS Logistics RLS Logistics is a nationally recognized cold chain 3PL offering LTL and TL transportation, cold storage warehousing, and e-commerce fulfillment services. Founded in 1968, we're a family-owned company growing rapidly and looking for energetic, hardworking individuals to join our team. "Here at RLS we are excited about the direction our company is headed, and the main reason is because of our team members. RLS does not make a product; we provide a service and the level at which we are able to provide those services are a direct reflection of the strength of our team. Our customers can concentrate on what they do best and trust us to do what we do best. The hard work, determination and initiative our team members bring to work every day is one of our greatest value propositions." — Russell Leo What You'll Do Manage all aspects of customer order submission, from entering received orders to resolving any issues that arise during shipment Maintain ongoing relationships with customers and ensure satisfaction with services received Work with Freight Consolidated Account Managers to ensure customer satisfaction Effectively manage customer freight to deliver on time, within budget, and in good condition Work with Freight Consolidated Ops to optimize vehicle capacity, route optimization, and delivery schedule requirements Attain predetermined performance metrics as outlined by your manager Plan, research, and represent the company to customers All other duties as assigned by your manager
What You Need Education and Experience:
Bachelor's degree, OR 4+ years of customer service and/or order entry experience
Operational Skills:
Experience with order entry and shipment tracking/resolution Ability to work cross-functionally with operations teams Comfortable working in a high-volume, time-sensitive environment Intermediate proficiency in Microsoft Excel Proficiency in Microsoft Outlook and general office productivity tools
Additional Requirements:
Travel:
Occasional travel required
Physical Requirements:
N/A Behavior Requirements:
You must
Be Humble, Stay Hungry, and Live Smart What You Can Expect From Us Work Environment:
This is an onsite position A challenging, fast-paced environment where you can make a difference and grow personally and professionally Office setting, business casual dress code
Compensation and Benefits:
Weekly Pay Medical, Dental, & Vision insurance Life Insurance 401(k) with
Company Match Student Loan Repayment Benefit Tuition Reimbursement Program Education Opportunities Employee Assistance Program PTO and Volunteer PTO Holidays Floating Birthday Holiday Team Member Recognition Awards Reports To:
Sr. Operations Manager, Freight Consolidation RLS Logistics is an Equal Opportunity Employer. TNTJLzhw27