Chief Executive Officer (CEO)

Chief Executive Officer (CEO) Goodwill of the Olympics and Rainier Region - 3.0 Tacoma, WA Job Details 1 hour ago Benefits Store discount Paid holidays 401(k) Parental leave Life insurance Qualifications Revenue growth Community partnership development Managing retail teams Operations transformation Employee relationship building Collaboration with board members E-commerce Digital transformation Driver's License Managing budgets in a finance role Bachelor's degree Leadership equity initiatives Fundraising Nonprofit financial management Developing strategic business plans Retail management Team motivation (leadership skill) Workforce development Board relations Organizational budget management Senior leadership Full Job Description Goodwill of the Olympics and Rainier Region (GORR) is one of the most dynamic and impactful nonprofit organizations in the Pacific Northwest - and one of the largest regional Goodwill organizations in the United States. At its heart, GORR is in the business of human potential. Every day, people arrive seeking more than a job-they seek confidence, stability, purpose, and the opportunity to build a better future. They come from different backgrounds and circumstances, but they share a common desire: the chance to move forward. Through workforce development, skills training, education, career pathways, and a deep network of community partnerships, Goodwill helps thousands of individuals each year transform possibility into progress. The impact ripples far beyond any one person, strengthening families, employers, neighborhoods, and communities across the region. For more than a century, Goodwill has been a trusted catalyst for opportunity, proving that when people are given the tools, support, and belief they deserve, remarkable things can happen. With approximately $90 million in annual revenue, 1,300 employees, nearly $150 million in total assets, and 30 retail locations serving 15 counties in parts of Western, Southwestern, and Central Washington, GORR is both a thriving social enterprise and an essential community institution. What makes GORR truly exceptional is the depth and ambition of its workforce development work. Beyond retail, GORR operates a licensed vocational training school, four Work Opportunity Centers, and the Digital Work Opportunity Center, a scalable platform delivering digital skills training across the region to support a growing eCommerce enterprise. Last year, GORR served 3,219 people with a full range of free education, job placement, and career pathway services, and kept 50 million pounds of donated goods out of landfills through its sustainability-minded operations. At the heart of everything GORR does is a deep and active commitment to antiracism, equity, diversity, and inclusion. This is not aspirational language - it is a living, operational commitment that shapes how GORR serves its communities, builds its teams, and pursues its mission. GORR's strategic mission is to grow workforce development programs to reach more people furthest from opportunity, and in order to do so, it focuses on strengthening retail and new social enterprise revenue, investing in staff and culture, and building the regional partnerships needed for lasting impact. The President & Chief Executive Officer (CEO) serves as the chief executive and general manager of Goodwill of the Olympics and Rainier Region, accountable to the Board of Directors for the overall leadership, strategic direction, operational performance, and financial sustainability of the organization. The CEO leads the development and execution of board-approved strategy, represents Goodwill publicly, and ensures the mission, values, and long-term goals of the organization are achieved.

To Apply:

To view the entire job description and qualifications, click here.

Requirements:

Qualifications Bachelor's degree required; advanced degree or continued executive education preferred. Senior executive leadership experience in a complex nonprofit, social enterprise, or mission-driven organization. Demonstrated success managing large operating budgets and ensuring fiscal account ability; experience with organizations of similar scale strongly preferred. Demonstrated experience overseeing retail or revenue-generating operations alongside mission programs and services highly preferred. Strong governance experience working with a Board of Directors in a policy-based governance model. Experience leading organizational transformation, including technology adoption, ecommerce, and evolving service delivery models. Knowledge of workforce development, fund development, and community engagement best practices. Deep alignment with Goodwill's mission and a demonstrated commitment to antiracism, equity, diversity, and inclusion. High ethical standards, integrity, and accountability in leadership practice. Regular travel throughout the 15-county service region to tour stores and engage with employees. A mission-centered executive who brings genuine alignment with Goodwill's values and translates mission into measurable out comes across all facets of the organization. A strategic and visionary thinker with the ability to lead long-range planning while navigating a complex external environment with steadiness and clarity. A charismatic and inclusive leader who can engage and inspire a diverse workforce of 1,300+ employees and a wide range of community stakeholders from all backgrounds. Superior written and verbal communication skills, with equal aptitude in one-on-one conversation and large-audience settings. A business-minded operator with financial acumen and the creativity to identify and pursue revenue diversification strategies that sustain the mission over the long term. Culturally humble and equity-committed, with a demonstrated track record of advancing antiracism and inclusion at every level of an organization. A collaborative community builder with the ability to cultivate and sustain trust across sectors - nonprofit, government, business, and philanthropy. A well-nuanced listener who assimilates in formation quickly, builds trust naturally, and leads with empathy and authenticity. An effective problem solver with exceptional judgment and the ability to manage complex, multi-dimensional challenges with grace. We Have You Covered!

Benefits Offered:

M/V/D & Life Insurance for you and your dependents 401(k) Retirement Plan Vacation (1-4

Years:

80 hours annually) 10 paid Holidays annually 8 days prorated sick leave annually Access to Childcare Benefits through Upwards Parental leave covered by sick/vacation hours All employees receive merchandise discounts We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Language Skills:

Ability to read and interpret hard data and metrics. Ability to write creatively and articulately with an emphasis on tact and diplomacy. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills:

Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average. Ability to apply concepts of basic algebra when working on spreadsheets. Ability to create and manage departmental budget.

Computer Skills:

To perform this job successfully, an individual should have knowledge Microsoft Office products, specifically Word and Excel and PowerPoint, as well as donor and customer databases.

Other Skills and Abilities:

Comprehensive understanding of all aspects of strategic marketing with strong fundraising experience. Ability to plan and have a team approach.

Certificates, Licenses, Registrations:

Washington State Driver's License required.

Other Qualifications:

Collaborative and self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach with bias to action; and ability to build effective working relationships.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

The noise level in the work environment is usually moderate. Employees must be able to perform the essential functions of this position with or without reasonable accommodation. Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position. At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors. Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships. At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.