General Manager - Home Services

Was your company recently acquired by private equity, and are you ready to get back to leading a family-owned company? Ready to take full ownership of a P&L, operate with real autonomy, and leverage proven systems already built for success? Are you an analytical leader who makes decisions based on data - not emotion? If this sounds like you, you should hit apply now! Our ideal candidate has experience leading teams within the home services industry—plumbing, HVAC, electrical, garage doors, pest control, appliance repair, irrigation, or similar fields. Relocation to Des Moines, Iowa, is supported, with assistance available for the right candidate.

Hiring Process:

We understand that applying and interviewing can be time-consuming. That's why we've streamlined and automated parts of our hiring process to make it as smooth and efficient as possible for you. Step 1: Submit your application (5 minutes or less) Step 2: Complete a 1-way video interview answering 3-5 questions Step 3: Schedule a 1st round virtual interview with our recruiter Step 4: Attend a 2nd round in-person interview (virtual option available if out of state) Step 5: Spend a day at our shop, ensuring this is the right opportunity for you

The Opportunity:

We are seeking a proven leader to take control of our Des Moines branch. Today, our COO oversees this location but will be transitioning into a broader role supporting multiple locations and businesses. This shift will also allow our owner to focus on acquisitions and expansion into new markets.

What You'll Own:

Full P&L responsibility Leadership of 140+ employees Revenue growth, profitability, and operational efficiency Customer experience and brand reputation Execution of company initiatives and scaling systems Protect and continue to build a 27-year-established brand

What You'll Do:

Live, breathe, and uphold the

R.U.L.E.S

to live by (Respect, Understanding, Loyalty, Expertise, and Service) Maintain a culture of ownership, performance, and accountability Drive excellence through performance management, KPI's, and accountability Own weekly/monthly/yearly financials - understand the levers that move the business forward

Where You'll Have Support:

To ensure you can stay focused on leading the business and driving results, the following functions are supported by dedicated teams: Day-to-day marketing execution and campaign management Customer service operations and dispatching HR and payroll administration Insurance and compliance

What Success Looks Like:

The business grows - consistently and profitably The business runs smoothly without constant oversight Problems are solved before they reach ownership You become someone everyone looks to for answers High retention rate and team members grow personally, professionally, and financially

Who You Are:

A proven operator — you've successfully run a business and led large teams A leader of leaders — you build, develop, and hold teams accountable, earning respect through leadership, not title Strong in operational efficiency and process optimization — you identify gaps and implement solutions that scale Analytical and data-driven — you let numbers guide decisions, not emotion Financially sharp — you understand a P&L and know how to improve it High ownership mindset — you treat the business like it's yours Sales-driven, with a strong commitment to serving both team members and customers with integrity Decisive and effective in a fast-paced environmentClear and confident communicator Our Promise to

You:

A team that demonstrates the

R.U.L.E.S.

to live by (Respect, Understanding, Loyalty, Expertise, and Service) Full control of the operation - no micromanagement or "can't let go" ownership mentality No private equity or corporate red tape - we're committed to remaining a family-owned and operated business We are a forward-thinking company that's not afraid to try something new, even if it does not work

Who We Are:

Golden Rule Plumbing, Heating, Cooling & Electrical is one of the fastest growing home services companies in the Midwest. We have three locations across Iowa, Nebraska, and Utah. We are entering our next phase of growth - expanding into new markets and building a team that can scale with us. Apply Today! If this job description sounds like you, we need to talk! We have an opportunity that you're not going to want to miss!

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person