Chief Operating Officer

Chief Operating Officer

Job Purpose:

The COO will support both the development and execution of customer growth strategies and operational leadership as a key member of the Senior Management Team. The COO will report to the CEO. This position supervises the Business Development & Capture, Human Resources, Operations, Facilities, Information Technology, Projects & Programs, Contract Management and leading a team of five direct reports (VP of BD & Capture, HR Director, Civilian Operations Director, and DOD Operations Director). This role requires a strong leader with exceptional problem-solving and analytical skills. The successful candidate will have a keen eye for detail, a passion for growth, program and operational excellence, and a drive to deliver results.

What We Are Looking For:

Results-oriented:

You are a driver who translates ideas into plans and implements effective actions that move the needle in a timely manner. You are methodical, detail oriented, and hands-on, with strong experience in designing and implementing portfolio or organizational level process improvements.

Customer driven: You are a leader who is passionate about and has successfully transformed and powered exceptional customer experiences through repeatable systems of culture, process, and technology.

Enterprising:

You are a growth minded operator who identifies new customer value and company efficiency opportunities within existing engagements and partners well with Sales colleagues to help pursue and win new business.

Responsibilities:

The COO will be responsible for managing service delivery across all offerings for a portfolio of customers. While partnering with other team member on strategy, you'll be responsible for key deliverables of customer experience, operational delivery, and new Business Development & Capture.

Lead a team of Directors and their teams to orchestrate customer value and contractual requirements delivery to ensure technical, schedule, and financial performance across a diverse portfolio of customers and contracts ranging from facilities and logistics support to highly complex technology implementation and support to mission centric program support services.

Collaborate across the organization to develop best practices and standard processes that are effective and allow teams to operate efficiently and with appropriate governance controls.

Managing and working with HR team to lead the charge to recruit, hire, and retain market leading talent. Partner with Sales teams to support pipeline identification, business development, capture, and bid and proposal activities for renewal, new and additional revenue opportunities.

Partner with Sales leadership and support the development and execution of customer growth strategies for key customers as part of our organizational growth strategies.

Leverage existing and new relationships within agency programs and partner channels (other GovCons).

Travel Requirements:

This position is open nationally, with a preference for candidates based in the greater Washington, D.C. metropolitan area and will require up to 30% travel. Qualifications /

Experience:

Proven experience in GovCon program management, implementation and operations experience required.

In-depth knowledge of government business development & capture management processes and procurement procedures. Proven experience managing government regulations and compliance requirements in an ethical and principled manner.

Strong relationships within agency programs and partner ...For full information see follow application link. Strativia is an Equal Opportunity Employer and strives for diversity. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets