A Vice President of Operations oversees all operations for a company or organization. Manages product development, construction, production, purchasing, and customer service as well as preparing budgets, overseeing scheduling and monitoring budget costs.
AVP of Operations - Hospice Gentiva - 3.1 St. Louis, MO Job Details Full-time 21 hours ago Qualifications RN License Full Job Description Lead Hospice Operations with Excellence and Compassion. We're looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations (10 branches in MO). This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.
Key Responsibilities:
Lead Local Operational Strategy:
Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.
Ensure Regulatory Excellence:
Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.
Build and Grow Partnerships:
Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.
Patient-Centered Oversight:
Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.
Team Leadership:
Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.
Public and Community Relations:
Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.
Performance Improvement:
Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.
Education:
RN Degree highly preferred Bachelor's degree in Healthcare Administration, Business, or related field considered
Experience:
Multi-site operational leadership experience strongly preferred 5+ years of progressive leadership experience in hospice or healthcare operations 3+ years of direct healthcare services leadership preferred Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations Experience with HomeCare HomeBase (HCHB) strongly preferred In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards Strong communication and organizational skills Critical thinking and problem-solving mindset Passion for patient-centered care and interdisciplinary teamwork Ability to balance strategy, operations, and field leadership
Licensure:
Active RN License required (if applicable) Valid driver's license and auto insurance
Technical Skills:
Intermediate skills in Microsoft Excel and PowerPoint Comfortable with data systems, electronic medical records (EMR), and analytics
