Vice President Operations

Vice President Operations Future Infrastructure, LLC - 3.5 Balch Springs, TX Job Details 22 hours ago Qualifications Wireless network deployment projects Field service Team leadership Regulatory compliance Managing budgets in a finance role Construction industry experience Profit & Loss statement Financial performance measurement Construction Network infrastructure team management Profit and loss analysis Senior leadership Full Job Description Operational Leadership Lead all day‑to‑day operations across the North Texas region, including field services, network operations, construction, installation, maintenance, and service assurance. Develop and execute operational strategies that support growth, improve service reliability, and enhance customer satisfaction. Ensure compliance with industry regulations, safety standards, and company policies. Regional Strategy & Performance Own regional P&L performance, budgeting, forecasting, and operational cost management. Analyze operational data to identify trends, optimize resource allocation, and drive continuous improvement. Partner with executive leadership to align regional operations with national strategic priorities. Team Leadership & Development Lead, mentor, and develop a high‑performing team of directors, managers, and field personnel across multiple markets. Build a culture of accountability, safety, operational excellence, and customer‑first decision‑making. Ensure workforce planning supports growth, service levels, and regional expansion. Customer Experience & Service Quality Oversee service delivery performance, ensuring installation, repair, and maintenance meet or exceed SLAs. Collaborate with customer support, engineering, and product teams to resolve escalations and improve customer outcomes. Cross‑Functional Collaboration Partner with HSE, Human Resources, Fleet, Sales, and Finance leaders to support operational excellence and predictable financial outcomes. Support major infrastructure projects, including fiber deployments, network modernization, and capacity upgrades. Represent the region in executive meetings, providing insights, reporting, and strategic recommendations. Qualifications Required 10+ years of progressive leadership experience in telecommunications operations (fiber, wireless, broadband, cable, or related infrastructure). Proven success leading multi‑market operations with large field teams. Strong understanding of network operations, construction, service delivery, and telecom regulatory requirements. Demonstrated ability to manage P&L, budgets, and operational KPIs. Exceptional leadership, communication, and organizational skills. Ability to travel regularly across DFW, Houston, and east Texas. Preferred Experience scaling operations in high‑growth telecom environments. Background in fiber‑to‑the‑home (FTTH), wireless infrastructure, and large‑scale network deployment. Bachelor's degree in Business, Engineering, Operations Management, or related field; MBA preferred. Success Indicators Strong regional financial performance and cost optimization. Operation exceeds safety and quality performance metrics High employee engagement and reduced turnover in field operations. Effective execution of regional growth and strategic initiatives.