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Paul Mitchell Schools

Paul Mitchell Advanced Education (Paul Mitchell Schools) Regional Director

Career Insights for Vice President of Operations

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What they do

A Vice President of Operations oversees all operations for a company or organization. Manages product development, construction, production, purchasing, and customer service as well as preparing budgets, overseeing scheduling and monitoring budget costs.

$158,502 / year median in Utah

+13% projected growth

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Job Description

Paul Mitchell Schools is seeking a results-oriented, hands-on Regional Director with proven success leading multiple locations in the beauty education or service industry. The Paul Mitchell Advanced Education Regional Director will oversee multiple school locations and be responsible for driving overall regional performance, creating operational consistency, developing strong School Directors, and ensuring each campus is aligned with Paul Mitchell Schools systems, financial goals, brand standards, and compliance requirements. The right candidate thrives in a fast-paced, multi-unit environment, is passionate about developing people and improving performance, has the flexibility to travel frequently , and is committed to advancing the mission and culture of Paul Mitchell Schools. If this sounds like you, we invite you to read through the criteria and apply! The Ideal Candidate Our ideal Regional Director is a strong leader and coach who knows how to balance people, performance, operations, and financial results. We're looking for someone with: Proven multi-unit leadership experience, with 3+ locations preferred, in education, retail, hospitality, or a related service industry A track record of improving performance metrics and developing high-performing teams Strong financial and operational acumen, including experience analyzing P&L statements, managing budgets, and driving revenue growth Knowledge of regulatory compliance, preferably within vocational education or another regulated industry Experience preparing for audits and maintaining operational and compliance standards
  • Exceptional coaching, communication, and leadership skills
  • The ability to lead through influence, accountability, and relationship building A genuine passion for the beauty industry, student success, and the Paul Mitchell Schools culture and values Key Responsibilities Leadership & Team Development Lead, coach, and develop School Directors to achieve operational excellence and consistent execution of franchise and brand standards Conduct regular performance reviews, goal setting, and accountability planning with Directors • Foster a strong leadership culture aligned with company values and the "Be Nice" culture Identify leadership gaps and support succession planning across locations Provide ongoing mentorship, training, and support to Directors and key department leaders Operational Oversight Ensure campuses operate in alignment with Paul Mitchell Schools systems, policies, and procedures Monitor daily, weekly, and monthly operational performance through standardized reporting and dashboards Guide Directors in managing staffing, scheduling, and campus operations effectively Conduct routine site visits to evaluate facility standards, team performance, and the student experience Financial Performance & Analytics Oversee regional financial performance, including revenue, expenses, profitability, and ROI Analyze trends across locations and implement strategies to improve performance Ensure Directors effectively manage budgets, payroll, and expenses Review key financial metrics, including enrollment, retention, service revenue, and retail, and hold Directors accountable to established goals Support forecasting, annual planning, and financial reporting processes Compliance & Risk Management Ensure campuses comply with state, accrediting agency, and U.
S. Department of Education requirements Oversee preparation for audits, inspections, and regulatory reporting Monitor financial aid and operational compliance across assigned schools Identify and mitigate risks related to compliance, operations, and financial performance Enrollment & Growth Strategy Partner with School Directors and Admissions Leaders to meet enrollment targets and class-start goals Review CRM data and enrollment pipelines to identify opportunities and challenges Support regional marketing and community outreach strategies Drive initiatives designed to improve conversion rates, retention, and student outcomes Education & Student Outcomes Ensure each campus maintains high standards in education delivery and curriculum execution Monitor key outcomes including attendance, graduation rates, licensure, and placement Support School Directors in developing Education Leaders and maintaining compliance with education standards Drive continuous improvement in student satisfaction and performance Sales, Service & Brand Experience Ensure consistent execution of the service guest experience, clinic classroom operations, and retail performance
  • Monitor inventory control, cash management, and operational systems Uphold brand standards across campuses, including marketing, promotions, and the in-school experience Communication & Collaboration Serve as a primary liaison between ownership groups and School Directors Communicate regional priorities, initiatives, and performance results clearly and consistently Lead regional meetings and participate in company-wide leadership events Collaborate cross-functionally with finance, compliance, education, and marketing teams Qualifications Proven leadership experience managing multiple locations or business units Strong financial acumen with the ability to analyze data, identify trends, and drive results Deep understanding of operations, team development, and performance management Ability to lead through influence, coaching, and accountability Excellent communication, organizational, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Ability and willingness to travel regularly between assigned campuses Proficiency in Microsoft Office and reporting systems Passion for the beauty industry and alignment with Paul Mitchell Schools culture Key Competencies Strategic leadership and decision-making Financial and operational acumen Coaching and talent development Compliance and risk management Data-driven performance management Relationship building and communication Work Environment This is a multi-location leadership position requiring frequent travel between assigned campuses.
Work will be performed in both office and school environments, and the Regional Director must be comfortable managing multiple priorities and locations in a fast-paced environment while having the ability to spend time at each location annually. Summary The Regional Director is a high-impact leadership position with the opportunity to help strengthen and scale success across multiple Paul Mitchell Schools. Through developing strong School Directors, driving financial and operational performance, maintaining compliance, and supporting an exceptional student and guest experience, this leader will play an important role in the continued success of our schools.