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Vice President of Distribution Center Operations

Job

LANDS' END

Dodgeville, WI (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 days ago) • Actively hiring

Expires 7/16/2026

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Job Description

Lead distribution center operations across multiple facilities, establishing a high-performance operating model that supports catalog and omni channel order fulfillment. Provide strategic and operational leadership for inbound receiving, put-away, replenishment, outbound fulfillment, shipping transportation, and value-added services. Own the fulfillment, distribution and delivery for the business-to-business arm of the organization ensuring operational excellence at all times. Drive network capacity, labor, and throughput planning to meet seasonal peaks, promotional events, and evolving customer demand. Own service, cost, quality, safety, and inventory accuracy performance, using data and analytics to identify trends, root causes, and improvement opportunities. Leverage Manhattan platform capabilities to optimize warehouse processes, inventory visibility, order routing, wave planning, slotting, labor efficiency, and system-enabled execution. Develop and monitor KPIs and dashboards for fill rate, on-time shipment, order cycle time, dock-to-stock, productivity, cost per order, inventory accuracy, and quality metrics. Lead and develop a strong team of site leaders and functional managers, creating clear accountability, succession plans, and a culture of engagement and continuous improvement. Implement best practices in automated warehousing, inventory control, space utilization, and last-mile delivery tracking. Partner with sourcing, merchandising, planning, IT, and customer service teams to improve flow, reduce friction, and enhance the end-to-end customer experience. Standardize processes and best practices across locations while balancing local operational needs and compliance requirements. Lead continuous improvement initiatives focused on process design, automation, labor management, space utilization, and cost reduction. Ensure compliance with company policies and all applicable safety, labor, and regulatory requirements. Support capital planning, operating budgets, and long-range network strategy, including facility expansion, technology enhancements, and operational readiness. Bachelor's degree in Supply Chain, Logistics, Operations, Business, Engineering, or a related field; MBA or advanced degree preferred. 12+ years of progressive distribution, fulfillment, or supply chain leadership experience, including senior leadership responsibility for multiple distribution centers. Proven omni channel distribution experience in a retail environment, preferably within a catalog or direct-to-consumer business model. Distribution center experience supporting a business-to-business model a plus. Strong hands-on experience with the Manhattan platform in a high-volume distribution or fulfillment setting. Demonstrated success leading inbound, outbound, and value-added services teams in complex, fast-paced operations. Excellent analytical, financial, and problem-solving skills with a track record of using data to drive operational decisions and business results. Experience building KPI frameworks, interpreting operational data, and translating insights into measurable improvement plans. Strong people leadership skills with the ability to develop leaders, influence cross-functional partners, and drive accountability across a distributed network. Deep knowledge of warehouse operations, labor planning, inventory control, safety, quality, and continuous improvement methodologies. Ability to travel to multiple distribution center locations as needed. Role is based in Dodgeville WI Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.