Senior Contract Administrator

Job Summary:

We are seeking a highly experienced and strategic Senior Contract Administrator to lead and manage the full customer-facing contract life cycle, including SaaS agreements, NaaS agreements, hardware supplier/Sales/Procurement agreements (Meters, Endpoints, Data Collectors), AMI Services, AMI Services Subcontractors, Direct RFPs that become the basis for supplier agreements, and Distributor NaaS contracts. The Senior Contract Administrator will ensure that all contracts and the process to finalize are compliant, well-documented while being aligned with the company's policy and objectives.

Key Responsibilities:

Contract Management:

Drafting from boiler plates for situation, review, and support negotiation of customer-facing contracts, including SaaS agreements, NaaS agreements, and hardware supplier/Sales/Procurement agreements. Leverage Direct RFPs submissions and ensure they align with resulting contractual agreements. Manage AMI Services contracts, including those with subcontractors and distributors. Manage the renewal cycle as applicable. Maintain a comprehensive database of all contracts and related documents that is leveraged by the organization.

Compliance and Risk Management:

Ensure all contracts comply with legal, financial, and regulatory requirements. Identify and mitigate potential risks associated with contracts. Work closely with the business and legal team to address any contractual issues.

Collaboration and Communication:

Coordinate and collaborate with various departments, including Sales, Marketing, Customer Experience, Finance and leadership to ensure contract terms meet the company's needs. Act as a liaison between the company and its customers, suppliers, and subcontractors. Conduct regular meetings with stakeholders to review contract performance and address any issues.

Performance Monitoring:

Monitor contract performance and ensure all parties meet their contractual obligations. Provide regular reports on contract status, performance metrics, and any issues that arise. Conduct audits and quality checks to ensure compliance with contract terms.

Qualifications:

Bachelor's degree in Business Administration, Law, or a related field; advanced degree preferred. 5+ years of proven experience in contract management, with demonstrated success in a senior or lead capacity in customer-facing roles. Strong understanding of SaaS, NaaS, and hardware supplier agreements. Excellent negotiation, communication, and interpersonal skills. Detail-oriented with strong organizational and analytical skills. Ability to work independently, mentor junior staff, and manage a high volume of complex contracts simultaneously. Proficiency in contract management software and Microsoft Office Suite.

Preferred Qualifications:

Deep knowledge of regulatory requirements related to SaaS, NaaS, and AMI services agreements, with the ability to advise internal stakeholders on compliance matters. Certification in contract management strongly preferred (e.g., Certified Professional Contract Manager - CPCM or equivalent). #HP1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.