Warranty Administrator (Nissan & Kia)

Warranty Administrator Nissan of Middletown & Kia of Middletown Middletown, NY Nissan of Middletown & Kia of Middletown is seeking an experienced Warranty Administrator to join our growing team. We are looking for a detail-oriented professional with prior automotive dealership experience who can ensure warranty claims are processed accurately, efficiently, and in compliance with manufacturer requirements. This position works closely with our Service Managers, Advisors, Technicians, and Parts Department to support the timely submission and reconciliation of warranty claims for both Nissan and Kia franchises.

Responsibilities:

Review repair orders and supporting documentation for warranty eligibility and compliance. Prepare, submit, and process warranty claims with Nissan and Kia in a timely manner. Monitor claim status and follow up on unpaid or rejected claims. Work closely with Service Managers to resolve warranty issues and maximize claim approval. Maintain accurate warranty records and documentation. Reconcile warranty schedules and receivables. Audit repair orders to ensure proper coding, labor operations, and supporting documentation. Stay current with manufacturer warranty policies, procedures, and updates. Communicate with manufacturer representatives regarding claim questions and approvals.

Qualifications:

Previous automotive dealership experience is required. Prior warranty administration experience is required. Knowledge of Nissan and/or Kia warranty systems is a plus. Strong attention to detail and organizational skills. Ability to work independently and manage multiple priorities. Strong computer and data-entry skills. Excellent communication and problem-solving abilities.

Pay:

$52,000.00 - $65,000.00 per year

Benefits:

401(k) Paid time off

Experience:

Dealership:

3 years (Required)

Warranty Administration:

3 years (Required)

Work Location:

In person