Description The Dispute Resolution Planner manages end-to-end scheduling, venue sourcing, and logistical coordination for arbitrations. This role serves as the primary point of contact for hearing logistics, working closely with case administrators, coordinators, and external vendors to ensure efficient and cost-effective execution of dispute resolution proceedings. The Dispute Resolution Planner is responsible for evaluating hearing requests, securing appropriate venues across multiple formats (hybrid and in-person), negotiating favorable contract terms, and managing budgets to support the operational needs of the Dispute Resolution Services (DRS) department.

Top Skills:

1) 2+ years of experience in scheduling coordination- this role is coordinating arbitration hearings at hotels/conference centers Company uses outlook, cvent and adobe sign 2) Strong organizational and multitasking abilities with exceptional attention to detail 3) Excellent written and verbal communication skills - wants someone who has a positive/upbeat personality Job Responsibilities

• Identifies and secures appropriate venues, including hotels and offices, to accommodate hearing requirements and party needs.
• Schedules arbitrations based on hearing request forms from case administrators; coordinates all logistical requirements across hybrid and in-person formats.
• Liaises with DRS staff to ensure seamless execution of proceedings.
• Serves as liaison between parties and venues to address last-minute changes, technical requirements, or special accommodations needed for proceedings.
• Negotiates competitive pricing and favorable contract terms with venues and service providers, including flexible cancellation policies to minimize costs for rescheduled or cancelled hearings.
• Monitors and manages scheduling-related expenses to ensure cost-effective operations.

Education & Experience Requirements Required:

• Bachelor's degree in business administration, hospitality, or related field; or equivalent combination of education and experience
• 3-5 years of experience in scheduling coordination, legal operations, or vendor management
• Strong organizational and multitasking abilities with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and problem-solve in a fast-paced environment
• Strong negotiation and vendor management capabilities
• Proficiency with

Microsoft Office Suite and Adobe Preferred:

• Experience working in legal services, dispute resolution, arbitration, or regulatory environments
• Knowledge of the hospitality, financial services, and/or securities industry Job Type & Location This is a Contract to Hire position based out of Rockville, MD.

Pay and Benefits The pay range for this position is $16.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Rockville,MD.

Application Deadline This position is anticipated to close on Aug 26, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.