Between $19.36 and

$24.00

Per Hour DOE (Depends on Experience)

Position range in Albuquerque MSA $13.48 - $21.49 Per hour Software Contracts Assistant

Indica Labs, Inc.

Occupation:

Sales and Related Workers, All Other

Location:

Albuquerque, NM - 87114

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

09/01/2026

Positions available: 1

Source:

New Mexico Jobs

Web Site:

New Mexico Jobs

Onsite /

Remote:

Work onsite all of the time

Updated:

09/03/2026

Expires:

10/01/2026

Agency Job ID:

ID-82765

Job #: 961729

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Experience

1 Month(s) Schedule

Full Time Job Type

Regular Duration

Permanent Employment Public Transit

Available

Job Description

Help for Job Description. Opens a new window.

Software Contracts Assistant Classification:

FLSA Non-Exempt Reports To:

Software Contracts Supervisor Summary The Software Contracts Assistant will support the management of Software Maintenance & Support (SMS) contracts and assist with executing the term license renewals. This role is key in ensuring timely and accurate record-keeping, engaging regularly with our global customer base and internal team members and requires extensive research into our Customer Relationship Management (CRM) system. Duties and Responsibilities Support contract revenue generating methods and initiatives Respond to customer inquiries promptly Prepare opportunity records, calculate contract renewal quotes and send customer correspondence Assist in ongoing documenting/tracking of SMS contract renewals, customer inquiries, recurring contracts and any other update to contract status Inquire with Application Scientists for customer contact information, license configurations/specifications and order details Assist in generating regular reports and distribute to relevant team members Participate in regular weekly, monthly, quarterly and annual meetings to review workflows, progress and sales targets; some may require in-person attendance CRM training will be ongoing dependent on employees familiarity and comfort with the program Support various special projects, as needed Responsible for the appropriate accessing and handling of electronic Protected Health Information (PHI) as outlined by policy and the Health Insurance Portability and Accountability Act (HIPAA) This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice Minimum Qualifications Associate degree in Business Management or Communication, Liberal Arts or related fields. Experience can substitute for education on a year-for-year basis. Two (2) years of office or administrative support for a whole team or related experience (as a coordinator, in customer service, etc.) Authorization to work in the United States, or appropriate authorization to work in the applicants current home country (Indica Labs, Inc. does not sponsor work visas) Preferred Qualifications Working familiarity in a CRM like Salesforce, Hubspot, Vtiger or Zoho, etc. Strong Microsoft Office experience - especially Outlook, Excel and Teams Professionalism in written and verbal communications Experience in a software or scientific-based company Preference given to applicants currently residing in New Mexico Knowledge, Skills, and Abilities Master-like ability to be meticulous with details

Dedication to integrity in your work product

Skilled at prioritizing and multi-tasking several items at once

Critically think through complex, evolving workflows and make recommendations for efficiencies and improvements

Communicate information clearly and concisely both verbally and in writing with a global customer base

Ability to calculate math and percentage functions

Work independently with limited to no supervision, but equally support team initiatives when asked

Read and understand information and ideas presented exclusively in writing

Requires work at computer workstation for 7+ hours a day

Accurate and quick typing skills Location This position is based at our headquarters in Albuquerque, New Mexico, and is eligible for in office or hybrid schedules. Working Conditions and Physical Effort Up to 5% travel is required for this position No, or limited physical effort required No, or limited exposure to physical risk Work is normally performed in a typical interior/office work environment Indica Labs, Inc. is proud to be an Equal Employment Opportunity, Affirmative Action, and Drug-Free employer. We take pride in providing equal employment opportunities to all employees and applicants regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Additionally, it is standard company policy to provide reasonable accommodations to qualified individuals who have protected disabilities to the extent required by applicable laws. All candidates will be required to submit unofficial transcripts as a condition of application. Due to the nature of our business, and to meet United States Federal, State, and International requirements, final selected candidates must pass a background check for employment.