Contract Deputy Program Manager (DPM) - Clarksburg, WV; Must have an active TS with CI Poly

Contract Deputy Program Manager (DPM)

Location:

Clarksburg, WV (Primary) | Winchester, VA (Occasional)

Status:

Contingent Upon Award Travel:

Yes (Weekly between sites; Travel Reimbursed)

Clearance Requirement:

Active TS/SCI with CI Polygraph (Required)

Position Overview:

Synertex LLC is seeking a highly experienced Contract Deputy Program Manager (DPM) to support a U.S. Government agency. This role provides senior-level operational leadership supporting a large-scale, multi-site classified program focused on analytical, vetting, and intelligence support operations. The Deputy Program Manager supports execution of contract requirements and serves as a key operational leader responsible for ensuring effective day-to-day performance, quality assurance, workforce management, and escalation resolution across distributed sites.

RESPONSIBILITIES

OperationsProgram Support:

Support execution of day-to-day program operations across multiple sites Oversee workflow operations for analytical and vetting support activities Manage shift operations and workforce coverage across Clarksburg, WV and Winchester, VA Support surge staffing and rapid response operational planning

Quality AssuranceProcess Oversight:

Lead QA monitoring and compliance activities across operational workflows Support development, maintenance, and enforcement of Standard Operating Procedures (SOPs) Track operational performance metrics and service delivery standards Drive continuous process improvement across mission support workflows

PersonnelPerformance Management:

Support workforce performance management and escalation resolution Coordinate staffing readiness and coverage across all operational sites Assist with personnel scheduling and throughput balancing Support leadership in resolving operational bottlenecks and workforce issues

GovernmentMission Support:

Interface with Government stakeholders as delegated by the Program Manager Support execution of mission requirements tied to vetting and analytical workflows Ensure alignment with

FBI/IC/DOJ

operational standards and expectations Assist with implementation of governance and compliance requirements

REQUIREMENTS

Active TS/SCI clearance with CI Polygraph (required) Bachelor's degree required (BS/BA required) Minimum 7+ years of federal program or operations management experience Minimum 5+ years of operations, QA, or workflow leadership on analytical or research services contracts Multi-site operational leadership experience required Demonstrated experience supporting FBI, IC, or DOJ mission environments (preferred context experience) Proven experience with: Workflow operations and shift management QA oversight and process governance Personnel performance management and escalation handling SOP development and enforcement Surge operations planning

Preferred Qualifications:

FBI or IC vetting domain knowledge Experience developing or maintaining SOPs in operational environments Experience supporting surge staffing or high-tempo operational cycles Familiarity with structured process improvement methodologies

Certifications:

PMP (Preferred or Required depending on contract structure)

Preferred:

ITIL Foundation, Six Sigma Green Belt, Certified ScrumMaster (CSM)