Field Business Manager

Field Business Manager Pasadena, CA Job Details Full-time $90,000 - $120,000 a year 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Vendor relationship building Managerial strategic planning Strategic management Sales Quick service & fast food restaurant Mid-level Driver's License Bachelor's degree Driving Task prioritization Vendor relationship management Organizational skills Computer skills Training & development Training Cross-functional collaboration 2 years Marketing Cross-functional communication Full Job Description Wetzel's Pretzels is looking for an experienced Field Business Manager in the Los Angeles area to coach approximately 50-70 franchised Wetzel's Pretzels locations within the western region of the United States on sales, marketing, profitability and operations. The Field Business Manager acts as the liaison between the field and corporate office as well as supports franchisees with vendor relationships, store openings, and the overall business strategies. Equal Opportunity Employer M/F/D/V Position Summary This full-time individual contributor role is part of internal cross functional team designed to drive business initiatives, influence their peers based on their "areas of expertise" and using multiple computer software programs within the internal business environment. This position is not visa eligible. Key Duties/Responsibilities Support all aspects of Wetzel's Pretzels new store openings and transfers Develop and build professional relationships with franchisees and their teams to lead operations excellence Assist franchisees with establishing strategic direction, business plans, goal setting and achievement Communicate all new programs (i.e., marketing, new product rollouts, etc.) to franchisee community, and ensure proper rollout and execution Ensure brand compliance and document (written and photograph) situations in which operating standards, health & safety, UFOC or other agreement violations are present Conduct QSCE visits and submit all support documentation and photos Communicates data, information and development opportunities Conduct ongoing training ("train the trainer" orientation) Assist with business presentations and the bi-annual convention Ensure franchise agreement compliance Aid internal brand team(s) with various projects, as necessary Required Qualifications/Skills Two to six years of related work experience Possess operational knowledge of multi-unit QSR operations Prior experience conducting in-store field inspections Ability to interact with business owners and managers to drive the business model and achieve desired results A keen understanding of how to influence and hold people accountable to ensure brand standards are met across stores in the assigned territory Effective, skillful, and professional in communications, both written and oral Strong organizational skills Ability to prioritize workflow with a strong attention to detail and follow-through Skilled at collaborating and developing partnerships with team members and business leaders Be customer focused with a commitment to meeting the customers' needs Be able to travel approximately 75% of the work time Food Safety Certification required Have a valid driver license and be able to drive for business purposes Preferred Qualifications/Skills Bachelor's degree is preferred, but not required Physical and Mental Requirements Ability to stand and walk for extended periods of time Ability to lift, carry, push, or pull 25-50 pounds Ability to occasionally bend, stoop, kneel, reach, and perform repetitive motions Ability to maintain focus in a fast-paced restaurant environment with exposure to heat, cold, noise, and kitchen equipment This job description is not intended to be a comprehensive list of job duties and responsibilities, and the position's required duties and responsibilities are subject to change with or without notice. Benefits (Subject to Change): 401(k) matching, including Roth options Medical insurance Dental insurance Vision insurance Employee assistance program Flexible spending account Health savings account Life insurance Short-term disability insurance Long-term disability insurance Paid time off Tuition reimbursement Referral program Wellness programs