M.A.C. Cosmetics - Co-Manager

M.A.C. Cosmetics - Co-Manager WHSmith North America - 3.1 San Francisco, CA Job Details Full-time 6 hours ago Qualifications Retail sales transactions Retail industry sales team management Microsoft Excel Operations management Inventory management Customer service Staff scheduling Microsoft Publisher Mid-level Cost control Sales team management Team development Talent pipeline development Store management POS systems Retail management Leadership Communication skills Time management Full Job Description The Co-Manager is responsible for leading overall store operations, driving sales performance, and developing a high-performing team. This role focuses on executing business strategy, delivering exceptional customer service, and ensuring operational excellence.

Key Responsibilities:

Drive sales and profitability by setting goals, analyzing performance, and implementing action plans Lead, coach, and develop team members, including Assistant Managers and key holders Recruit, hire, and build a strong talent pipeline Ensure outstanding customer service and model brand standards on the sales floor Manage scheduling, inventory levels, and store operations to maximize efficiency Control expenses and protect company assets Foster a positive, collaborative team environment Partner with corporate teams, regional leadership, and external stakeholders to support business objectives Job Requirements 3+ years of retail leadership experience in a fast-paced environment, preferably in multi-unit retail or training Strong understanding of retail business metrics, including sales targets, inventory control, and shrink management Proficiency with POS systems and retail software, as well as the ability to process transactions and oversee operational technology Ability to work a flexible schedule, including nights, weekends, and holidays, to accommodate store needs Highly organized with strong attention to detail and time management skills Excellent verbal and written communication skills Proven ability to multitask and solve problems in a dynamic retail environment Advanced computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) TAM Card may be required, depending on location Additional security clearance may be required, depending on store location Satisfactory criminal background check and drug testing may be required, depending on store policies About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.