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Job Description
View More Jobs Careers About Us Why Work Here Manager, OR New Business Service Be the First to Apply Job Info Job Identification 8867 Job Category Mgr/Supv Posting Date 06/11/2026, 03:02 PM Locations Spring Valley Operations Ctr Apply Before 06/25/2026, 11:59 PM Job Schedule Full time Job Shift Regular Job Sub Function Management Job Family Customer Operations Minimum Salary $115,000.00 Maximum Salary $155,000.00
About Us Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing.
Our life-changing rewards package includes:
Rich medical & pharmacy benefits, including vision benefits Dental benefits Health Savings Accounts Health Care and Dependent Care Flexible Spending Accounts 401(k) with robust matching Employer paid Pension Plan Employee Stock Purchase Plan with a generous matching contribution State of the art Employee Assistance Program Paid Parental Leave Generous paid time off plus paid holidays Family support: emergency backup child, & elder care assistance Social responsibility and volunteer opportunities Employee discount program Commuter Benefits Culture of growth and learning: career development; tuition reimbursement; recognition program Life and Long-Term Disability Benefits •Please be aware that some benefits may not apply to provisional or part-time job titles. Job Description Orange and Rockland Utilities is seeking to recruit a Manager - New Business Services. The successful candidate must be highly motivated, goal-oriented and demonstrate a strong commitment to employee development, performance improvement and specification compliance. Must be able to apply strong business leadership and management skills. Excellent communication skills, both oral and written, are required in order to effectively interact with employees, customers, contractors, and municipal officials. Proven ability to devise and implement constructive changes in work processes while engendering a team-spirited work environment is vital to success. A Bachelors degree preferred with five to seven years of experience is required. The candidate must possess a minimum of seven years of supervisory experience and demonstrate a proven ability to supervise, lead and motivate a diverse work force. Responsibilities Core Responsibilities Achieve and maintain safety excellence within the area of responsibility. Maximize operational efficiencies as a means to excel in satisfying customer inquiries; plan, direct and control the activities of
New Business Services Personnel:
and directing the processing of requests for gas and electric service for residential, commercial, industrial and governmental customers, for new and/or additional services. Ensure customers' proposed schedules for obtaining Company services are processed in a timely manner; ensure all staff members are adequately trained to perform all aspects of their title responsibilities, and plan, organize, control and direct all matters, concerning the development implementation, coordination, and monitoring of New Business Services policies, procedures, technical specifications and reports. Establishing and maintaining a professional, timely and efficient work process between the Organizations' internal and external customers. Establish appropriate tools to monitor the progress of projects, project time line targets, Capital and Operations Maintenance budgets, while establishing individual targeted performance expectations. Develop subject matter expertise in NY and NJ tariffs with Orange and Rockland Utilities. Reviews preliminary scoping document, appropriation requests, construction specifications, and drawings to ensure constructibility, clarity, and feasibility as related to costs and scheduling. Serves as a liaison among company departments. Address and resolve issues and concerns with internal and external stakeholders. Communicate and meet with customers and customer contractors. Supports rate case initiatives, provides data analytic. Performs other related tasks and assignments as required. Qualifications Required Education/Experience Associate's Degree and A minimum of 7 years Relevant work experience Preferred Education/Experience Bachelor's Degree and A Minimum of 5 years Relevant work experience Relevant Work Experience 5-7 years Supervisory experience that demonstrates a proven ability to supervise, lead, and motivate a diverse work force Required and Proven ability to devise and implement constructive changes in work processes while engendering a team-spirited work environment is vital to success Required and Working knowledge of engineering and construction of electric and gas systems Required and Strong presentation skills, including proficiency in Microsoft PowerPoint Required and Ability to build strong customer relationships Required and Project Management experience include PM fundamentals, process execution, meeting deliverables Required and Experience in communicating with internal/external stakeholders Required Working knowledge of customer service process and systems Preferred Feeder processing experience Preferred Skills and Abilities Project Demonstrated project management skills Strong written and verbal communication skills Builds and manages effective teams Demonstrated problem solving skills Excellent collaboration and team building skills Licenses and Certifications Driver's License Required Additional Physical Demands Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers. Must be able and willing to travel as needed.
EQUAL OPPORTUNITY EMPLOYER EEO
Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at careerconnect@coned.com Apply Now Similar Jobs Major Accounts Project Manager-New Business Services Spring Valley, NY, United States Posted on 05/28/2026 Sr Specialist, Environmental Health Safety & Quality (EHS&Q)-Business Services West Nyack, NY, United States Posted on 05/19/2026 Trending
