Executive Director

Executive Director ICBD Glastonbury, CT Job Details Full-time $150,000 - $180,000 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off 401(k) 6% Match Vision insurance 401(k) matching Life insurance Qualifications Cost management Revenue growth Operational cost reduction Conducting community outreach projects Employee onboarding Performance dashboards Strategic management Applied behavior analysis Master's degree in business Customer retention Operations management Healthcare resource management Accreditation standards (regulatory compliance area) 5 years Expense management Healthcare Administration Supply chain Local agency collaboration Employee retention Client relationship development Tableau Master's degree Team development Hiring Business development Analysis skills Entrepreneurship Bachelor's degree Support groups Team management Financial control management Mentoring Profit & Loss statement Data interpretation Healthcare team management Healthcare financial management Master's degree in healthcare administration Employee engagement Senior level Onboarding process management Business Profit and loss analysis Leadership Stakeholder relationship building Customer acquisition Operational budget management Senior leadership Staff development Full Job Description Clinic Executive Director - ABA Centers of Connecticut Glastonbury, CT Leadership Opportunity Are you a natural leader with hands-on experience running a healthcare business? Have you built a successful career by managing a high-performing team? We're looking for someone like you to run one of our clinics in the ABA field and provide exceptional services to our clients. The Executive Director serves as the senior leader, accountable for the overall success of clinics across four key pillars: operations, growth, financial performance, and culture. As the primary driver of local growth, the Executive Director partners closely with the Business Developer to foster community relationships and drive client acquisition. The Executive Director mentors and develops the next generation of leaders, preparing leadership staff for future growth. What You'll Do Growth Mindset & Strategic Expansion Take full ownership of center growth and client retention, exceeding monthly targets for new patient admissions and diagnostics. Build and maintain relationships with referral sources, community organizations, and school systems. Lead business development activities including community events, outreach campaigns, and innovative growth initiatives. Coach staff to adopt a proactive mindset around client acquisition, engagement, and retention. Financial Acumen Manage full clinic P&L, including top-line revenue, clinic operating cost, labor and non-labor expense management. Optimize center profitability by acting on key financial drivers such as center growth, contract rates, billable hour utilization, and service completion. Collaborate with corporate finance and operations teams to implement strategies that maximize clinic profitability. Operational Excellence Contribute to Organizational Key Results, meet or exceed center-based KPIs and targets. Lead high-quality execution of ABA services through proactive scheduling and resource optimization. Maintain compliance with licensing, accreditation, and internal policies. Monitor and drive service delivery performance, ensuring 100% treatment completion. Use data dashboards (e.g., Tableau) to track, analyze and interpret data/KPI to make informed decisions. Talent Retention & Engagement Hire, develop, and retain high-performing teams. Create a high-performance culture by investing in professional development and celebrating success. Lead effective onboarding and mentorship programs for new team members and EDiTs. Conduct regular employee rounding, performance check-ins, and engagement surveys to foster a connected and motivated team. Relationship-Driven Leadership Build trust with families and caregivers through early and frequent engagement, ensuring consistent communication and satisfaction. Host or promote weekly caregiver support groups to build community and empower families. Advocate for school-based services and support caregiver participation in treatment planning. Develop and nurture strategic relationships with community stakeholders, referral sources, and business development partners to support growth and enhance service awareness. Champion collaboration across departments, including Clinical, Admissions, Marketing, and HR. Requirements Bachelor's degree required; Master's in Business, Healthcare Administration, or Behavioral Health strongly preferred. Minimum 5 years of operations and growth leadership experience in a high-growth service industry, healthcare/health system, behavioral health or education. Entrepreneurs with franchise or service supply chain experience. Proven track record of leading operations, driving organic growth, increasing revenue growth, and building engaged teams. Understanding Financial fluency (P&L, EBITDA, KPI analysis) A deep understanding of ABA therapy and/or allied health services is strongly preferred. High emotional intelligence, resilience, and an entrepreneurial mindset. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays) Medical, dental, vision, long-term disability, and life insurance Generous 401(k) with up to 6% employer match Bonus potential based on performance ABA Centers of Connecticut Culture At ABA Centers of Connecticut, everyone's contribution matters. Supporting our team members is second only to helping our client kiddos with autism. We encourage all team members to use their knowledge, strengths, and expertise to improve the lives of our clients while we help them grow their careers. Join us as we reshape the field of autism care.

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LI-JW1 ABA

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