Transaction Director - Hybrid

About the

Role:

As a CBRE Transaction Director, you will drive the growth and expansion of CBRE's Account Management business by supporting teams through operational excellence, client care initiatives, and the CBRE Way, for clients in the greater Los Angeles market. This is a hybrid position, offering a blend of in-office and remote work.

What You'll Do:

Directly and indirectly lead and manage a portfolio of accounts and the teams delivering advisory and transaction management services to these accounts. Supervise employees, their training and development, performance management and hiring. Partner with transaction management teams, brokerage teams, advisory geographic leaders, sector leaders and sales teams, alliance directors, and other senior-level managers to ensure the continued growth and expansion of Account Management. Focus on supporting the highest level of satisfaction of clients through world class delivery of occupier advisory and transaction management services. Forge highly effective working relationships with clients, the sales and solutions team, accounts, transaction professionals, consulting and other advisory services experts to accomplish geographic and business line objectives. Coordinate field broker selection and other required resources, subject matter experts, business partners, etc. Facilitate client review and approval of proposed team resources for the completion of transactions. Evaluate and interpret financial analysis templates. Develop a robust client report package. Prepare and deliver effective presentations to relevant parties. Administer quality assurance program, tracking and reporting of Key Performance Indicators, and customer satisfaction surveys. Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance. Lead by example and model behaviors that are consistent with

CBRE RISE

values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. Significantly improves and changes existing methods, processes, and standards within job discipline.