Service Dispatcher

Job description We are seeking a service dispatchers/customer service representative who is a team player to join our service team. The right candidate should be capable of managing multiple phone lines and dispatching in a fast paced environment, are able to adapt to changes easily and think quickly on their feet.

Job Function :

Schedule service for 16+ service technicians Dispatch service technicians and maintain dispatch board to ensure timely service Ordering parts and make sure parts are picked up and delivered to technicians Rescheduling customers with incomplete service calls Manage customer service agreements on a monthly basis Assist with daily processing of invoices, time cards and part warranty paperwork.

Requirements :

Superior typing capability Knowledge of Service Titan Knowledge of Microsoft Office Applications Excellent organizational skills Dependable with a strong work ethic Ability to adapt in pressure situations Excellent attention to detail

Benefits :

Health insurance after 60 days. Dental, life & optional insurance offered after 90-days 401K with 3% company match offered after 1-year 40 hours vacation offered after 1-year Please apply at: 12247 S. Gilbert Road, Gilbert

AZ 85296

Benefit Conditions:

Waiting period may apply Communication method(s) used: Phone / Text Email In person

This Job Is:

A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma

Work Remotely No Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off

Schedule:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Dispatching:

1 year (Preferred)

Customer Service:

1 year (Preferred) Experience and License Requirements Knowledge of service Titan software none (optional)