Dispatcher

Dispatcher Destination Express Mesa, AZ Job Details Full-time $18 - $24 an hour 19 hours ago Qualifications General freight transportation Road transportation operations Customer returns handling Phone communication High school diploma or GED Problem-solving Organizational skills Office management Quality data entry Shipping documentation Client interaction via phone calls Full Job Description About Destination Express Destination Express LLC is a growing delivery and logistics company focused on reliable service, strong customer relationships, and efficient freight handling. Our team manages deliveries, dispatching, and logistics coordination to ensure freight moves safely and on time. Position Overview The Dispatch Coordinator is responsible for managing daily dispatch operations, overseeing drivers, coordinating pickups and deliveries, handling freight paperwork and billing, and ensuring all shipments are completed accurately and on schedule. This role requires strong communication, organization, and logistics coordination skills to maintain smooth operations between drivers, customers, and internal systems. Key Responsibilities Dispatch & Driver Coordination Answer incoming calls and communicate with customers and drivers Dispatch drivers and coordinate daily pickup and delivery schedules Monitor delivery progress and ensure shipments are completed on time Oversee drivers and provide operational support throughout the day Resolve scheduling issues and adjust routes as needed Pickup & Delivery Oversight Confirm shipment details with customers prior to pickup Verify that freight is in proper condition before pickup and delivery Ensure correct items are picked up and delivered to the proper locations Manage returns and ensure they are picked up and delivered on schedule Documentation & Freight Billing Handle freight paperwork and billing documentation Ensure invoices are printed, signed, and properly recorded Track and manage C.O.D. (Cash on Delivery) payments, ensuring they are timely submitted Maintain accurate delivery records and shipment documentation Office Operations Manage daily office logistics and administrative tasks Maintain organized shipment records and documentation Assist with operational coordination across company systems Qualifications 3-5+ years of dispatching experience in logistics, transportation, or delivery operations High School Diploma or equivalent Strong phone communication and customer service skills Computer literate with strong data entry and office software skills Experience with order management systems or dispatch software Experience working with delivery fleets or freight companies Familiarity with freight documentation, billing, and logistics workflows Strong organizational and problem-solving abilities Ability to multitask in a fast-paced environment Key Skills Dispatch and route coordination Logistics operations Driver management Freight documentation Customer communication Order management systems Office administration Work Environment Office-based dispatch role Fast-paced logistics and transportation environment Regular interaction with drivers, customers, and logistics systems How to Apply Submit your resume along with a brief summary of your industry experience to the contact information section at mydestinationexpress.com Applicants are also encouraged to call for additional information: Leo Kassie 602-688-8060

Pay:

$18.00 - $24.00 per hour

Work Location:

In person