Ambulance Dispatcher

We are seeking a reliable and detail-oriented Ambulance Dispatcher to coordinate emergency and non-emergency ambulance services during daytime hours (07:00 to 19:00). This role is critical to ensuring timely response, accurate communication, and exceptional service to our patients and partner agencies. Emergency Ambulance is more than an ambulance company; we are a professional healthcare service. We have been a respected leader in the delivery of 9-1-1 emergency and interfacility transport services since 1977. We pride ourselves in the level of care delivered to our patients, as well as the service we offer our community. It is our goal to provide the highest level of patient care and customer service to those we transport and their families.

HIRING FOR IMMEDIATE OPENINGS

in our Brea, CA Communications Center.

PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE.

Wages ranging from $27.00• (•based on previous Ambulance dispatch experience) and more. 12 hour shifts with OT paid after 8 hours. Emergency pays daily overtime for all hours worked over 8-hours on any given day and yes, your meal period is paid for!

Key Responsibilities:

Dispatch ambulances efficiently using CAD/dispatch systems Answer high-volume emergency and non-emergency calls professionally Communicate clearly with EMTs, paramedics, hospitals and staff Track unit status and ensure accurate documentation Prioritize calls based on urgency and protocols Maintain clam, clear communication in high pressure situations Follow company policies, HIPAA, and safety regulations

Employment Benefits:

Paid weekly 401(k) plan with employer match Direct deposit Full uniforms provided Medical, dental, and vision benefits (if applicable) Paid training and advancement opportunities

Work Location:

In person Prior dispatch experience (1 year- ambulance, EMS, or public safety preferred) Strong multitasking and decision making skills Excellent verbal and written communication Ability to remain calm under pressure Must be dependable and punctual for overnight shifts High school diploma or GED Must have or obtain a valid EMDR certification or EMT license Strong computer skills (1 year typing preferred) Emergency Ambulance is proud to be accredited by the Commission on Accreditation of Ambulance Services. CAAS accreditation signifies that Emergency Ambulance has met the "gold standard" determined by the ambulance industry to be essential in a modern emergency medical services provider. These standards often exceed those established by state of local regulation. Less than two percent (2%) of the ambulance providers in America have achieved this level of accreditation. Join a team that values your dedication and expertise. Apply today!